Khutso Bapela
Organisational Development Practitioner
Johannesburg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work History
Organisational Development Consultant
Freelance
Johannesburg
01.2020 - Current
- Worked well in a team setting, providing support and guidance.
- Provided professional services and support in a dynamic work environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Conducting organizational assessments to identify areas where the organization could improve its performance, culture, or structure.
- Developing and implementing training programs to enhance employee skills and knowledge.
- Assessing and collaborating with management to address interpersonal and work-related issues, and consulting with supervisors and managers to identify suitable mediation approaches, such as coaching, skills training, or intervention.
National Training Manager
Food Lover's Market
Tshwane
02.2015 - 11.2019
- Coordinated technical training and personal development classes for staff members.
- Researched and obtained relevant course materials to achieve training objectives.
- Trained new hires to perform cross-training exercises with experienced workers.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Reviewed and edited all training materials for accuracy and company policy compliance.
Branch Operations Manager
Pick'n Pay
Tshwane
03.2008 - 12.2011
- Maintained friendly and professional customer interactions.
- Maintained branch files for major accounts, investments and employees.
- Trained employees on proper procedures and strategies to improve productivity.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Education
Advanced Diploma - Quality Management
University of Johannesburg
Johannesburg. South Africa 01.2023 - Current
Advanced Certificate - Business Administration
Henley Business School
Johannesburg, South Africa 01.2018 - 12.2019
Certificate - Project Management
Milpark Business School
Johannesburg, South Africa 01.2012 - 12.2012
National Diploma - Retail Business Management
Cape Town University of Technology
Cape Town, South Africa 01.2008 - 11.2010
Skills
Process and procedure development
undefinedAccreditations
Assessor- W&R Seta
ETDP Seta
Services Seta
Moderator- ETDP Seta
W&R Seta
Timeline
Advanced Diploma - Quality Management
University of Johannesburg
01.2023 - Current
Organisational Development Consultant
Freelance
01.2020 - Current
Advanced Certificate - Business Administration
Henley Business School
01.2018 - 12.2019
National Training Manager
Food Lover's Market
02.2015 - 11.2019
Certificate - Project Management
Milpark Business School
01.2012 - 12.2012
Branch Operations Manager
Pick'n Pay
03.2008 - 12.2011
National Diploma - Retail Business Management
Cape Town University of Technology
01.2008 - 11.2010
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