Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
planning for the next day
Timeline
Generic

Khuthadzo Tshivhase

Assistant Store Manager
Thohoyandou

Summary

Dynamic Assistant Manager at MR Price Group with a proven track record in operations management and team leadership. Enhanced customer satisfaction through effective problem resolution and strategic planning, while implementing cost reduction strategies that significantly minimized shrinkage. Committed to fostering a collaborative work environment and mentoring staff for professional growth.

Overview

9
9
years of professional experience
1
1
Certification
2
2
Languages

Work History

Assistant Manager

MR Price Group
08.2017 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Merchandiser

SPAR Group
01.2016 - 01.2017
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Verified products appeared at correct locations in proper quantities.
  • Updated pricing and signage to complete product displays and educate customers.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Education

Certificate - Agronomy And Crop Science

Madzivhadila
Thohoyandou, South Africa
04.2001 -

High School Diploma -

Mphaphuli High
Thohoyandou, South Africa
04.2001 -

Skills

Operations management

Accomplishments

  • Supervised team of 28 staff members.
  • Documented and resolved customer service which led to happy customer .

Certification

Framing

Interests

To see myself as Store manager

planning for the next day

i always to  checked all stuff that is in and checked how we are going to  do 

Timeline

Framing

08-2025

Assistant Manager

MR Price Group
08.2017 - Current

Merchandiser

SPAR Group
01.2016 - 01.2017

Certificate - Agronomy And Crop Science

Madzivhadila
04.2001 -

High School Diploma -

Mphaphuli High
04.2001 -

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Khuthadzo TshivhaseAssistant Store Manager