KHUMBUZILE PROUD MOKOENA

Actioning reports and control first.

Supervising cash consultants and atm custodian.

Resolving queries.

Attending to daily work of a team leader like authorising and releasing forex application and replying emails.

Capturing and processing of moneygram application and foreign notes application.

Actioning reports.

• Contributed to the overall success of the organization by meeting or exceeding key performance indicators for ATM custodianship duties.
• Improved ATM uptime by performing regular maintenance and troubleshooting tasks.
• To ensure the availability of a fully functional ATM service to customers.
• Actioning of reports.
• Processing of cash jams,retracted cash and care suspects.
• Resolving customer claims.

Attends to withdrawals,prepare change transaction and accepting deposits.