Dynamic and proactive security professional with a robust background in corporate security and safety management. Committed to fostering a secure environment through effective strategy development and team collaboration, while staying attuned to emerging threats and security innovations.
Overview
9
9
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Service Consultant-Contact Centre
SARS
06.2025 - Current
Facilitating query resolution, taxpayer education, maintaining taxpayer or trader profiles over a telephonic engagement.
Facilitating account management, registering and de-registering taxpayers and compliance activities such as debt collection and outstanding returns.
Analyzed customer feedback data to identify trends and implement targeted improvements, leading to consistently high satisfaction scores.
Played an instrumental role in driving organizational growth by securing high-value accounts through strategic networking efforts.
Managed a portfolio of clients, ensuring timely delivery of services and prompt resolution of any issues that arose.
Provided information about service procedures and expected timelines.
Assist my senior to develop and implement security strategies that cover all stages of the product lifecycle and corporate operations.
Supervise outsourced security guarding services and corporate security intern.
Conduct site inspections, draft job descriptions, organize monthly meetings.
Perform job observations and performance assessments of security officers (Day and Night guard).
Assist with service provider administration, ensure compliance with Service Level Agreements (SLAs) and Capex.
Conduct comprehensive security assessments and threat modeling to identify and mitigate potential vulnerabilities.
Collaborate with product development and corporate teams to integrate security best practices into design, development, and operational processes.
Take part to monitor and respond to security incidents related to products and corporate infrastructure, providing timely and effective resolutions.
Stay informed about the latest security trends, threats, and technologies to continuously enhance security measures.
Provide training and guidance to development and corporate teams on secure practices and security awareness.
Ensure compliance with relevant security standards, regulations, and corporate policies.
Conduct preliminary investigation on fraud and theft alerts-Intelligence gathering.
Adhere to Minimum Information Security Standards (MISS), Minimum Physical Security Standards (MPSS) and the company’s Global security standards and policy.
Run a physical security awareness program within the company and conduct onboarding training for contracted security officers
Ensure implementation and maintenance of security documentation, including policies, procedures, and standards.
Participate in assisting my senior to mentor a team of security vendors, fostering a culture of security within the organization.
Maintain the global anti-counterfeiting strategy mainly in AME as set by Regional Security Manager.
Maintain and update security databases/ spreadsheets Provision of general administration support.
Assist to coordinate investigative efforts with Private Investigative Groups, Local Law Enforcement, and Corporate Attorneys.
Promote Product Security awareness of IP matters, including training and presentations to internal and external stakeholders.
Work closely with regional/local business leaders, cross-functional stakeholders to ensure alignment around business objectives, brand protection risks and strategies, and project priorities within the Region.
Monitors local Corp Security work process metrics / measurements and output to drive improvements.
Participate in crisis management system support, responsible for providing functional and business knowledge and expertise to the Corteva Crisis Management Teams and assistance in implementing the Crisis Management Plan as needed.
Request Data Loss Prevention, assist in running audit for Information security and register all the incident on the ONTIC system.
EH&S Standard review and to ensure their implementation.
Emergency Response plan according to South Africa OHS Law and Corteva requirements.
EHS Training.
ETQ reporting.
Communication distribution for any EHS information related to the office.
Driving Safety.
Corteva Standard implementation.
Implement Safety observation and self-assessment at the office.
Intern (Corporate Security)
CORTEVA AGRISCIENCE
04.2023 - 03.2024
Assisting manager to conduct investigations.
Present onboarding for travelers on travel security.
Gather intelligence from ISOS/OSAC for travel advisory.
Assisting in reviewing Security standards.
Driving Brand protection and Anti-Counterfeits.
Assist in End-to-End Product security.
Conduct Online monitoring using social media platforms.
Assist in Emergency Response and advice on Travel security.
Information security by assisting in Data Loss Prevention.
Conduct risk assessments.
Assist with crisis management.
Assist in Distribution and emergency response.
Supervising facility security guards (contractor) on their day-to-day routines.
Monitoring alarm system and CCTV of facility for investigation purpose.
Track company’s vehicle on Tracker’s site.
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Facilitated successful completion of projects from concept to launch.
Generated reports detailing findings and recommendations.
Supervise outsourced security guarding services
Conduct site inspections, draft job descriptions, organize monthly meetings.
Perform job observations and performance assessments of security officers (Day and Night guard).
Assist with service provider administration, ensure compliance with Service Level Agreements (SLAs).
Supervise the security functions pertaining to access control, key control, office security and contingency planning.
Maintain existing electronic security systems and assist in project implementation.
Identify risks and threats.
Assess vulnerabilities in office security and capacity to counteract them.
Respond to reported security breaches.
Liaise with local law enforcement agencies.
Adhere to Minimum Information Security Standards (MISS), Minimum Physical Security Standards (MPSS) and the company’s Global security standards and policy.
Run a physical security awareness program within the company and conduct onboarding training for contracted security officers.
Intern (Crime Analyst Admin)
South African Police Service
02.2020 - 03.2021
Gather and collect criminal intelligence information from various sources.
Presented crime stats to station commander meeting.
Track, analyze and interpret potential criminal intelligence data.
Investigate, compile, and verify cases or reports.
Compiling crime pattern reports.
Withdrawing crimes from system for Hotspot identification and analysis.
Analyzed data and compile brief notes.
Performed filing duties, reports, profiles.
Implemented new procedures and administrative systems.
Analyzed daily crime statistics and updating crime score board.
Participated in workshops and presentations related to projects to gain knowledge.
Collaborated effectively with team members across departments, fostering cohesive work environment conducive to accomplishing shared objectives.
Collected, arranged, and input information into database system.
Operator
Rickett Benckiser
10.2016 - 01.2020
Tends accessory equipment such as pumps and conveyors to move material through production process.
Weigh or measure materials, ingredients, and products to ensure conformance to equipment.
Read blueprints and specification.
Monitor operations to ensure that production standards are met as recommended.
Inspect, test or measure materials or products being produced.
Organized and prepared workstations and materials needed for operations to maximize productivity.
Analyzed and measured final products with precision tools to confirm compliance to specifications and standards.
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Calibrated machines to maintain required productivity levels and adherence to quality standards.
Inspected products and machines to maintain quality and efficiency.
Conducted inspection of in-process or finished product.
Education
BA - Criminal Justice: Criminal Justice
University Of Venda
12.2014
Matric - Grade 12 (Matric)
Davhana Secondary School
12.2010
Skills
Audit reporting
Strategic Planning
Data Analysis
New Hire Onboarding
Good Communication skills and Interview skills
Good Inter-personal communication
Planning and good at resolving matters
Attention to details
Certification
Certificate of Training: Perform Basic Fire Fighting Nov 2023 NQF LEVEL: 2