Khruschev Khruz Koapeng

Work History

Parts Coordinator

CASA Vehicle Holdings (Pty) Ltd t/a Maserati Johannesburg

Bryanston

10.2019 - 02.2023

Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
Trained team members in successful strategies to meet operational and sales targets.
Ordered parts for customers, repair shops, and service departments for use in vehicle equipment.
Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Analyzed sales trends to follow demands of customers and in-shop needs.
Rearranged parts department to better serve changing trends and keep workspaces organized.
Monitored and evaluated supplier performance to maintain quality of parts.
Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
Supervised and trained staff on product knowledge and customer service.
Evaluated team performance and provided feedback on areas requiring improvement.
Developed standard operating procedures for team to follow and maintained records of activities.
Developed and implemented strategies to improve team productivity and efficiency.
Met or exceeded production goals and objectives by following strict procedures.
Handled week-to-week shipping and receiving overseeing more than 15 packages per week.

Parts Sales Assistant

Scuderia South Africa (Pty) Ltd t/a Ferrari Bryanston

Bryanston

04.2017 - 09.2019

Greeted guests in with friendliness and professionalism.
Assisted manager in all aspects of business operations.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Monitored and ordered supplies and materials to keep storeroom well stocked.
Reviewed and edited documents for accuracy, grammar and clarity.
Developed and maintained filing systems to facilitate easy access to information.
Volunteered to help with special projects of varying degrees of complexity.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Demonstrated strong organizational and time management skills while managing multiple projects.
Cultivated interpersonal skills by building positive relationships with others.
Delivered services to customer locations within specific timeframes.
Paid attention to detail while completing assignments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Provided professional services and support in a dynamic work environment.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Developed and maintained courteous and effective working relationships.
Proved successful working within tight deadlines and a fast-paced environment.

Parts Sales Consultant

Audi Centre Northcliff

Northcliff

08.2013 - 03.2017

Conducted cash handling, credit card transactions, and register closeout at end of business day.
Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
Adhered to company guidelines for performance and compliance.
Maintained extensive understanding of common problems and methods for repair.
Ordered parts for front counter customers, workshop and panel body & spray repair shops.
Inspected parts for defects, removing damaged parts, and replacing with new ones.
Stocked and managed stock of parts.
Assisted customers in finding appropriate parts promptly.
Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
Organized parts storage and stocked inventory according to established guidelines.
Maintained clean and neat parts counter and sales floor.
Oversaw team of 7 employees.

Parts Counter Salesperson

CMH (Combined Motor Holdings) Volvo Cars Bryanston

Bryanston

02.2007 - 07.2013

Conducted cash handling, credit card transactions, and register closeout at end of business.
Assisted customers in finding appropriate parts promptly.
Processed and reshelved return orders, checking for discrepancies and potential usage.
Inspected parts for defects, removing damaged parts, and replacing with new ones.
Researched parts via physical catalogs and electronic means.
Stocked and managed stock of parts.
Organized parts storage and stocked inventory according to established guidelines.
Maintained clean and neat parts counter and parts storage facility.

Trainee Parts Picker and Storeman

Autohaus Centurion VW

Centurion

11.2005 - 01.2007

Learned new materials, processes, and programs quickly.
Attended VW training courses to build understanding of processes, techniques, and industry.
Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Acted with integrity, honesty and knowledge to promote culture of company.
Filled out timesheets and paperwork according to identified requirements.
Adhered to corporate data confidentiality rules, mitigating breaches.
Supported departmental tasks to increase understanding of industry processes.
Troubleshot minor issues with office tools and equipment, escalating more serious problems to supervisor.
Interacted with customers under supervision to support operational objectives.
Supported organizational objectives with help from existing employees.
Handled day-to-day customer or client questions via telephone or email.
Managed inventory control and store opening and closing procedures.

Summary

Overview

Work History

Parts Coordinator

Parts Sales Assistant

Parts Sales Consultant

Parts Counter Salesperson

Trainee Parts Picker and Storeman

Education

Diploma in Marketing Management (Not Completed) - Marketing And Business Management

High School Diploma -

Skills

Work Availability

Timeline

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