Khomotso Magongoa
Virtual Assistant Student
Summary
Dynamic and results-driven Virtual Assistant student from ALX, adept in administrative support and problem-solving. Excelled in enhancing client satisfaction and streamlining processes, demonstrating exceptional time management and clear communication. Skilled in Microsoft Office and teamwork, effectively managed project timelines and budgets, significantly improving efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Shoprite
06.2019 - 11.2019
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Volunteer
Ouetehuis Piet Potgieter
06.2017 - 06.2017
- Used strong interpersonal communication skills to convey information to others.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Planted and maintained gardens to provide fresh produce for individuals in need.
- Assisted in grant writing endeavors to secure funding for vital organizational needs and expansion plans.
Education
Bachelor of Science - Occupational Therapy
University of Pretoria
Pretoria, South Africa 04.2001 -
Skills
Calendar Management
Administrative Support
Schedule Management
Mail Management
Time Management
Problem-solving aptitude
Excellent Communication
Microsoft Office
Fast Learner
Attention to Detail
Teamwork and Collaboration
Problem-Solving
Meeting Scheduling
Certification
Currently enrolled for virtual assistant course
Timeline
Cashier
Shoprite
06.2019 - 11.2019
Volunteer
Ouetehuis Piet Potgieter
06.2017 - 06.2017
Bachelor of Science - Occupational Therapy
University of Pretoria
04.2001 -
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