Hi, I’m
Khomotso Magale
Admin Clerk
Germiston
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued.
Overview
10
years of professional experience
7
years of post-secondary education
Work History
Vencasa (3s International Pty Ltd) Waterfall
Sales Consultant
01.2024 - Current
Job overview
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Followed up with existing customers to provide additional support and address concerns.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
ANP Civils and Trading Pty Ltd Johannesburg
Administrative Clerk
03.2019 - 08.2022
Job overview
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Arranged meetings and appointments and updated records to assist management.
- Contributed to project success by providing administrative support to various teams as needed.
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
- Processed and prepared documents such as business or government forms and expense reports.
Emperors Palace Kempton Park
Waitress
12.2016 - 03.2019
Job overview
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
FNB Conference Centre Sandton, South Africa
Restaurant Hostess
03.2016 - 12.2016
Job overview
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Checked in with servers to confirm preparedness before seating customers.
Legal Wise Johannesburg
Receptionist
07.2015 - 12.2015
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
FM Marketing Germiston, South Africa
Sales Representative
01.2015 - 06.2015
Job overview
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Education
Katlehong Technical High School
Grade 12
01.2010 - 05.2014
Oxbridge Academy
Occupational Health and safety
04.2022 - Current
Skills
Persuasive communication
Sales and marketing
Customer oversight
Strategic planning
Product and service knowledge
Demonstrations
Time management
Sales expertise
Interpersonal communication skills
Problem solving strength
Product promotions
Customer Relations
Accomplishments
Sales representative
Additional Information
ACHIEVEMENTS & AWARDS, SA specialist
Languages
English
Upper intermediate (B2)
Isizulu
Bilingual or Proficient (C2)
Tsonga
Intermediate (B1)
Sesotho
Advanced (C1)
Timeline
Sales Consultant
Vencasa (3s International Pty Ltd)
01.2024 - Current
Oxbridge Academy
Occupational Health and safety
04.2022 - Current
Administrative Clerk
ANP Civils and Trading Pty Ltd
03.2019 - 08.2022
Waitress
Emperors Palace
12.2016 - 03.2019
Restaurant Hostess
FNB Conference Centre
03.2016 - 12.2016
Receptionist
Legal Wise
07.2015 - 12.2015
Sales Representative
FM Marketing
01.2015 - 06.2015
Katlehong Technical High School
Grade 12
01.2010 - 05.2014