Kholisa Mdlulwa
Arcadia Pretoria
Summary
I am actively seeking a challenging opportunity where I can utilize my exceptional communication and interpersonal skills to foster revenue growth. Drawing from my demonstrated track record in cultivating and sustaining my growth in the working space, I am dedicated to enhancing the company's success through the delivery of outstanding services to the success of the organization and the optimization of growth opportunities.
Overview
12
12
years of professional experience
2009
2009
years of post-secondary education
Work History
LOAN ADMINISTRATION CONSULTANT
TRUFINANCE
06.2024 - Current
- Settlement Consultant
- Capturing all customer application information correctly on the TF LAP system.
- Assure correct account are selected for settlement and details are captured correctly.
- Customer Retention.
- Provide high level of service to the customer. ensuring that the customers expectations are met.
QUALITY ASSURANCE ADMINISTRATOR
LNDR
09.2021 - 10.2023
- Maintain quality assurance on processing standards
- Verify all loan applications prior to approval
- Process data on collection system
- Fulfill all required administrative duties
- Provide support and advice in loan processing
SALES CONSULTANT
GETBUCKS
01.2015 - 01.2018
- Process loan applications and contact clients for new business
- Liaise with company HRs to assess their sentiment on the service provided
- Attend to all incoming emails and queries
- Meet monthly targets
ADMIN/RECEPTIONIST
KOMO FINANCE
01.2014 - 01.2015
- Handle switchboard and redirect incoming calls to relevant departments
- Handle queries and emails on behalf of other consultants
- Assist accounts manager with remittances and filing
- Handle stationary and grocery list
SALES ASSISTANT
COTTONON
01.2013 - 01.2014
- Assist customers in-store
- Promote in-store promotions
- Participate in visual merchandising of the store
- Engage with customers to gather feedback on store products
Education
National Secretarial - N6 NQF Level
Boland College
Strand (Western Cape)Senior Certificate -
Union High School
Graaf-RainetSkills
Good written and spoken communication skills
Excellent interpersonal skills
Ability to take initiative and prioritize daily workload
Tactical and detail-oriented
Self-motivated and calm
Adaptability to necessary management styles
Relationship-building
MS Word Processing
Intermediate level Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Personal Information
- Date of Birth: 01/21/89
- Gender: Female
- Nationality: South African
Phonenumbers
(+27) 60 930 0530, (+27) 79 708 7174
Timeline
LOAN ADMINISTRATION CONSULTANT
TRUFINANCE
06.2024 - Current
QUALITY ASSURANCE ADMINISTRATOR
LNDR
09.2021 - 10.2023
SALES CONSULTANT
GETBUCKS
01.2015 - 01.2018
ADMIN/RECEPTIONIST
KOMO FINANCE
01.2014 - 01.2015
SALES ASSISTANT
COTTONON
01.2013 - 01.2014
National Secretarial - N6 NQF Level
Boland College
Senior Certificate -
Union High School