Summary
Overview
Work History
Education
Cooking and Baking
Timeline
Generic

Khethiwe Pretty Magwaza

Merchadise, Cashier, Cleaner,
Shakaskraal

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Merchandiser/Cleaner

Sportie
10.2024 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Verified products appeared at correct locations in proper quantities.
  • Updated pricing and signage to complete product displays and educate customers.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Organized store merchandise racks by size, style, and color.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Developed merchandising strategy to efficiently move overstock.

Cashier/Merchandiser/Front End Controller

Shakaskraal Boxer Store
11.2023 - 07.2024
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Cleaner/Merchandiser

Dischem Ballito Lifestyle
05.2019 - 08.2022
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Removed trash, debris and other waste materials from premises.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
  • Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Increased customer engagement by providing knowledgeable product recommendations.
  • Optimized visual merchandising to create compelling product presentations that attracted and retained customers.
  • Coordinated with store management to identify and capitalize on cross-merchandising opportunities.
  • Proposed new ideas and concepts to enhance merchandise displays.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Verified products appeared at correct locations in proper quantities.
  • Updated pricing and signage to complete product displays and educate customers.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Collaborated with store managers to determine best placement for merchandise displays.

Caddy

Umhlali Country Club
12.2017 - 06.2018
  • Collaborated with caddy team members to share knowledge on course conditions, player preferences, and best practices for effective communication.
  • Provided personalized assistance to novice golfers by offering guidance on basic rules, etiquette, and technique fundamentals during rounds.
  • Contributed to a safe playing environment by monitoring weather conditions and advising players on potential hazards or delays.
  • Promoted a positive atmosphere within the golf community by exemplifying exceptional sportsmanship and professionalism.
  • Determined distances to pins and advised players on proper clubs and methods.
  • Offered valuable input on club selection and shot strategy based on individual player strengths and weaknesses.
  • Maintained high standards of professionalism by adhering to company policies regarding punctuality, uniform appearance, and respectful interactions with golfers and staff.
  • Maintained smooth pace of play for golfers on course.
  • Maximized golfer satisfaction with attentive service, anticipating needs, and proactively addressing concerns.
  • Repaired divots and ball marks and raked bunkers to increase course attraction and boost membership rates.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.

Education

No Degree - Work

Work For Living
KwaZulu Natala
04.2001 -

Cooking and Baking

Baking - Baking cup cakes, scones, Stem Bread

Cooking - I specialize in cooking beef and chicken stew with veggies and salads. Sometimes i marinate beef and chicken in the oven and add babarque sauce.

Timeline

Merchandiser/Cleaner

Sportie
10.2024 - Current

Cashier/Merchandiser/Front End Controller

Shakaskraal Boxer Store
11.2023 - 07.2024

Cleaner/Merchandiser

Dischem Ballito Lifestyle
05.2019 - 08.2022

Caddy

Umhlali Country Club
12.2017 - 06.2018

No Degree - Work

Work For Living
04.2001 -

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Khethiwe Pretty MagwazaMerchadise, Cashier, Cleaner,