Summary
Overview
Work History
Education
Skills
SA Youth’s Assessments and Screeners
Accomplishments
Interests
Timeline
Hi, I’m

Khensani Njilo

Professionalism
Pietermaritzburg
Khensani Njilo

Summary

Offering strong foundation in communication and negotiation skills, eager to learn and thrive in sales environment. Brings reliable understanding of customer service principles and ability to quickly grasp product knowledge. Ready to use and develop persuasive techniques and CRM abilities in Desired Position role.

Overview

2
years of professional experience
4
Languages

Work History

Rapid Reach Direct

Sales Agents
03.2024 - 03.2026

Education

Nemisa Npc

Certificate from E-commerce and digital marketing, Non-accredited Certificate or Short Course Certificate
11-2023

University Overview

Completed, Nov 2023 - Nov 2023

Optimi College

Certificate from Information technology, Other accredited Certificate e.g. SETA, Microsoft accredited course, professional certificate accredited by an industry body
11-2023

University Overview

Completed, May 2023 - Nov 2023

Mehlokazulu S

High School / Secondary School from Grade 12/NQF Level 4
12-2022

University Overview

English - First additional language 50 - 59 %, IsiZulu - Additional language 60 - 69 %, Mathematical Literacy 50 - 59 %

Skills

Paperwork processing

Strategy development

Product demonstrations

Customer assistance

Networking

Call control

Technical support

Adaptability to change

Resilience under pressure

CRM software usage

Forms processing

Customer service

Time management

Client service

Negotiation tactics

Relationship building

SA Youth’s Assessments and Screeners

  • Problem-solving capability
  • Completed Feb 2024
  • About
  • Measures fluid intelligence, the ability to reason, adapt, and solve new problems independently of verbal skills, without relying on prior knowledge. Developed with a clinical psychologist, benchmarked against industry standards, and linked to real-world success.
  • Result
  • Solves practical problems using clear rules, tried methods, trial and error, and past knowledge, learning from mistakes to improve solutions.
  • Behavioural profile
  • Measures essential soft skills including grit, motivation, and a growth mindset. Developed with Oxford University and J-PAL. Results are validated against real hiring decisions, and indicate potential success in various roles.
  • Scored highest on growth mindset. People with a growth mindset believe their skills and intelligence can be improved over time with effort and persistence.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Interests

Help People ,Soccer and High Rolling n everything i do

Timeline

Sales Agents

Rapid Reach Direct
03.2024 - 03.2026

Nemisa Npc

Certificate from E-commerce and digital marketing, Non-accredited Certificate or Short Course Certificate

Optimi College

Certificate from Information technology, Other accredited Certificate e.g. SETA, Microsoft accredited course, professional certificate accredited by an industry body

Mehlokazulu S

High School / Secondary School from Grade 12/NQF Level 4
Khensani NjiloProfessionalism