Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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KHELINAH DHLAMINI

Johannesburg,GP

Summary

An enthusiastic and detail-oriented Metallurgist with a Bachelor of Engineering Technology in Physical Metallurgy from the University of Johannesburg, complemented by three years of hands-on experience as a Physical Metallurgist Intern and Internal Quality Auditor. Experienced in Quality Management Systems, including ISO 9001 standards, supplier quality evaluations, and audit processes. Passionate about driving compliance and process improvements in manufacturing environments. Self-driven, goal-oriented, and eager to contribute to organizational quality assurance objectives while continuing to grow professionally. Experienced in process design and improvement methodologies, with a focus on efficiency, quality, cost reduction, and customer satisfaction. Skilled in root cause analysis and data-driven decision-making to enhance organizational performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Quality Auditor

Haggie Steel Wire Rope
09.2022 - Current
  • Conducting internal audits to ensure compliance with SANS/ISO standards namely, ISO 9001, ISO 17025, API 9A and API Q1.
  • Ensure quality management by monitoring and reviewing quality procedures regularly to ensure they align with industry standards and regulations.
  • Generating quality measurements and analysis for process non-conformances, achieve improvement in compiling root causes.
  • Managing document control system to administrate and maintain quality-related documentation.
  • Engaging in continuous improvement by ensuring that data for customer complaints, internal audits, and non-conformances are collected, analyzed and reported at Management Review.
  • Generating quality reports pertaining quality assurance related investigations for customer complaints to improve quality within supply network and to decrease quality related issues.
  • Engaging with Supplier Quality Management by conducting external audits at suppliers facilities.

Metallurgist intern

Haggie Steel Wire Rope
03.2021 - 08.2022
  • Developed innovative solutions by optimizing metallurgical processes to improve operational efficiency.
  • Identified, prioritized, and eliminated process losses through performance assessments and gap analysis.
  • Built process capability and control by conducting metallographic procedures and 100% process audits.
  • Defined equipment standards and ensured plant integrity met metallurgical and operational benchmarks.
  • Led process benchmarking by improving feedback mechanisms and reporting results to senior management.
  • Built technical capability by compiling failure investigation reports and conducting root cause analysis.
  • Performed technical troubleshooting for process breakdowns and implemented countermeasures to drive continuous improvement.
  • Improved process performance by ensuring all tasks complied with SHEQ standards (Safety, Health, Environment, and Quality).
  • Conducted plant inspections to ensure equipment reliability and adherence to metallurgical standards.
  • Enhanced quality assurance by ensuring incoming materials met specified requirements.
  • Led process efficiency improvements, developed metrics for process changes, and improved the customer experience.
  • Ensured the implementation of a globally aligned quality system and drove process optimization.
  • Increased process feedback by enhancing communication with internal customers and stakeholders.

Education

BSc Hons - Industrial Systems

University of Pretoria
12.2024

BEng Tech - Physical Metallurgy

University of Johannesburg
12.2020

Skills

  • Strong understanding of site quality management practices and techniques
  • Experienced in industry-specific codes and compliance requirements
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Technical excellence and decision-making
  • Data Analysis: Proficient in extracting and analyzing data to inform business decisions and process improvements
  • Root Cause Analysis: Skilled in identifying process breakdowns and implementing countermeasures
  • Result orientated with a focus on continous improvement
  • Excellent report writing and documentation skills
  • Process Design and Optimization: Expertise in redesigning processes for operational efficiency and alignment with strategic goals
  • Strong interpersonal and communication abilities
  • Project Management: Familiar with planning and applying process engineering techniques
  • Enthusiastic Metallurgical Engineer with good processing knowledge and excellent analytical problem solving skills
  • Research and data analysis skills and good in promoting participation for projects
  • Good understanding of applicable laws, standards, and specifications
  • Caple of functioning under pressure and applying good time management
  • Collaboration: Proven ability to build relationships across teams for enhanced delivery and innovation
  • Integrity, honesty, and professionalism
  • In-process inspection
  • Documentation management
  • SOP writing
  • Continuous improvement
  • Materials testing
  • Reporting and analysis
  • Teamwork
  • Customer focus
  • Internal auditing
  • Quality control processes

Certification

  • Implementation and facilities -ISO 9001:2015
  • Internal Auditing -ISO 9001:2015
  • Laboratory Management Course- ISO 17025:2017

References

Available upon request

Timeline

Quality Auditor

Haggie Steel Wire Rope
09.2022 - Current

Metallurgist intern

Haggie Steel Wire Rope
03.2021 - 08.2022

BEng Tech - Physical Metallurgy

University of Johannesburg

BSc Hons - Industrial Systems

University of Pretoria

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KHELINAH DHLAMINI