Khelinah Dhlamini
Quality Assurance Specialist
Johannesburg
Summary
A motivated and detail-oriented Industrial Systems and Metallurgical Engineer with a BEng Tech in Physical Metallurgy and a BSc Honours in Industrial Engineering and Systems. Experienced in process design, manufacturing optimization, and quality standards with a proven record in cost reduction and loss elimination. Skilled in automation, process improvements, and statistical analysis to drive operational excellence. Recognized for leadership, accountability, and resilience, leading zero defects, zero waste, and zero losses initiatives. Passionate about innovation, consumer focus, and building world-class factories aligned with Unilever’s purpose.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Quality Auditor
Haggie Steel Wire Rope
09.2022 - Current
- Lead process improvement and cost reduction initiatives within manufacturing and quality departments.
- Applied statistical analysis and analytical tools to identify process losses and improve quality results.
- Developed and maintained technical and quality standards in compliance with ISO/API systems.
- Conducted coaching sessions with line teams on root cause analysis and corrective measures.
- Collaborated with production, logistics, and customer service to ensure quality compliance.
- Supported automation projects to stabilize line processes and enhance consistency.
- Promoted accountability and continuous improvement aligned with World Class Manufacturing (WCM).
Graduate Metallurgist
Haggie Steel Wire Rope
03.2021 - 08.2022
- Supported engineering and automation projects aimed at improving production flow and cost savings.
- Participated in process design and optimization to enhance plant efficiency and product quality.
- Conducted failure analysis and implemented preventive measures to achieve zero defects.
- Assisted in supplier and internal audits ensuring compliance with technical and quality standards.
- Contributed to factory improvement and process safety initiatives promoting operational resilience.
Education
BSc Honours - Industrial Engineering and Systems
University of Pretoria
Pretoria, South Africa01.2024
BEng Tech - Physical Metallurgy
University of Johannesburg
Johannesburg, South Africa01.2020
Skills
- Quality Assurance & Standards: ISO 9001, ISO 17025, API 9A/Q1, Quality Standards, Zero Defects Initiatives, Document Control
- Process Design & Optimization: Process Improvements, Automation, Lean, TPM, Six Sigma, Cost Reduction, Process Engineering, VSM
- Manufacturing & Logistics: Factory Operations, Process Safety, Customer Service, Logistics, Loss Prevention, Compliance
- Continuous Improvement & Innovation: Innovation, Delivering Results, Passion for Better, Collaborating Across Teams, Building World-Class Factories
Certification
Implementation and Facilities – ISO 9001:2015
References
Available upon request.
Accomplishments
- Reduced process losses by 10% through Lean and TPM improvement projects.
- Improved supplier compliance turnaround by 25% via enhanced documentation and coaching.
- Conducted training sessions improving understanding of process deviations and corrective actions.
Timeline
Quality Auditor
Haggie Steel Wire Rope
09.2022 - Current
Graduate Metallurgist
Haggie Steel Wire Rope
03.2021 - 08.2022
BSc Honours - Industrial Engineering and Systems
University of Pretoria
BEng Tech - Physical Metallurgy
University of Johannesburg