Summary
Overview
Work History
Education
Skills
Timeline
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Khegu Lucia Rakabe

Rental Sales/collection Administrator
1060 Block TT, Soshanguve

Summary

Dynamic professional with a proven track record at Caliber 651 (PTY) LTD, excelling in debt recovery and record keeping. Demonstrated strong communication and teamwork skills, achieving significant cash flow improvements and enhancing customer relationships. Goal-oriented and efficient, consistently surpassing collection targets while ensuring compliance with industry regulations.


A rentals and sales sales professional with 6 years experience in the property sector,proficient in sage accounting and TPN,

Knowledge in account management, public speaking, multi task,strategic planning, Marketing and communication

Overview

6
6
years of professional experience

Work History

Rental Sales/Collections Administrator

Caliber 651 (PTY)LTD
01.2023 - Current
  • Maintained accurate records of all collection efforts, ensuring compliance with company policies and industry regulations.
  • Managed a portfolio of delinquent accounts, resulting in increased recoveries and reduced losses.
  • Increased cash flow by consistently meeting or exceeding monthly collection targets.
  • Regularly monitored accounts to identify overdue balances and potential areas of risk.
  • Verified compliance with relevant laws, regulations and best practices related to customer account management.
  • Entered client details and notes into system for interdepartmental access and review.
  • Generated and distributed monthly customer statements.

Rental Manager

Caliber 651 (PTY) LTD
01.2020 - Current
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Executed sales and marketing initiatives to increase revenue for company.
  • Complied with governmental and other regulatory agencies by following policies and documenting transactions.
  • Partnered with outside sales to identify critical accounts with growth opportunities.
  • Placed sales calls and handled sales for incoming customer calls.
  • Conducted regular property inspections to ensure compliance with safety regulations and company standards.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • overseeing all the issues for tenants after hours

Receptionist

Caliber 651 (PTY) LTD
06.2019 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Helping tenants with signing in and out visitor's register

Education

No Degree -

Soshanguve High School
Soshanguve, South Africa
04.2001 -

Skills

Debt recovery expertise

Timeline

Rental Sales/Collections Administrator

Caliber 651 (PTY)LTD
01.2023 - Current

Rental Manager

Caliber 651 (PTY) LTD
01.2020 - Current

Receptionist

Caliber 651 (PTY) LTD
06.2019 - Current

No Degree -

Soshanguve High School
04.2001 -

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Khegu Lucia RakabeRental Sales/collection Administrator