Summary
Overview
Work History
Education
Skills
Languages
Websites
References
Timeline
Generic

Khayalethu Mkunyana

Cape Town

Summary

Analytical professional with vast knowledge in the legislative sector and critical thinking skills to thrive in fast-paced environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

Overview

13
13
years of professional experience

Work History

Senior Public Education and Outreach Officer

Western Cape Provincial Parliament
Cape Town
2019.07 - Current

Public Education and Outreach:

· Facilitated public education initiatives throughout the Western Cape to raise awareness of the WCPP's mission, promote the organization, and advise stakeholders of the channels for public participation.

· Co-developed with the unit’s manager the operational strategy, the annual educational program, and the conceptualization of institutional events.

· Assisted the unit manager with the conceptualization, procurement, and maintenance of the WCPP’s automated stakeholders.

· Liaise and coordinate the implementation of Members' outreach and education programs within their respective constituencies.

Facilitation of Public Participation in the work of the WCPP:

· Conceptualize and draft a public participation plan in the law-making, oversight visits, and House sitting in collaboration with external and internal stakeholders.

· Responsible for the administration of the WCPP petitions process including assisting stakeholders with submitting petitions following the WCPP petitions procedure.

· Co-developed concept documents for sector-specific and outreach programs and facilitated stakeholders' participation in institutional events.

· Facilitate public engagement in the WCPP's activities by communicating with internal stakeholders, municipalities, key partners, and WCPP members.

· Coordinated with the Plenary Support Unit the drafting of house papers for the presiding officer at sector-specific events like Youth Parliaments.

People and Strategic Management duties

· Coordinate and speak with the Manager about PEO Officers and Assistant people management needs.

· Drafting performance development plans for PEO Officers and Assistants.

· Within the allotted time, conduct performance reviews for PEO Officers and Assistants, pinpoint skill gaps, and suggest interventions to the manager of the unit.

· Take part in the PEO Officer and Assistant selection process.

· Take part in the selection process of various positions at the WCPP within the C3 band when required.

· Guided team members on how to effectively complete tasks within established timelines

· Assign tasks following the unit’s operational plan and supervise the PEO Officers and the Assistants' execution plans.

· Assist the manager with creating monthly and quarterly reports, as well as budget forecasts of the unit.

· Responsible for drafting collaborative agreements and Memorandums of Understanding with key partners to advance the WCPP's interests.

· Developed and recommended strategies for improving operational efficiency while reducing costs.

· Ensured the safety of personnel, equipment, and materials through the enforcement of safety and inventory control measures.

· Resolved conflicts in consultation with the manager between employees or departments that arose due to misunderstandings or miscommunication.

· Analysis of data trends related to stakeholders' feedback in program reports to identify areas needing improvement.

· Supervised subordinate staff in carrying out daily duties and activities.

Public Education and Outreach Officer

Western Cape Provincial Parliament
Cape Town
2015.07 - 2019.07

Public Education and Outreach.

Facilitate public education and outreach workshops across the Western Cape.

Contribute to the establishment and maintenance of a comprehensive stakeholders database.

Conduct petition education and assist stakeholders with petitioning the WCPP.

Support sectorial parliament and/or commemorative events.

Support and implement Members' constituency programs.

Compilation of high-quality reports of workshops and assigned sectorial engagements.

Participated in regular meetings with upper management regarding progress updates on current initiatives.

Facilitation of Public Participation.

Coordinate and facilitate public participation in law-making, oversight, and sitting of the house.

Coordinate public participation in sectorial programs such as Youth Parliament.

Liaise with other legislatures and National to facilitate stakeholder involvement in sector specific.

Programs.

Executive Personal Assistant to the Speaker

Western Cape Provincial Parliament
Cape Town
2011.02 - 2015.07

Administrative related support:

· Provide full secretarial support.

· Maintain the Speaker’s daily schedule.

· Facilitated the approval and track action plans with the administration.

· Proofread documents before submission to ensure accuracy and completeness.

· Acted as liaison between the executive office and other departments within the organization.

· Followed up on action items assigned by the executive promptly.

· Handle correspondences for the Speaker’s Office including receiving and screening incoming calls.

Prepare for House and Committee Meetings.

  • Liaising with the Secretary, Deputy Secretary, and the Plenary Support unit in preparation for House and Committee meetings.
  • Preparation of bundles for committee meetings.
  • Coordinate the tabling of documents and ensure they are signed and published on the ATC.
  • Research, analysis, and recommendations of speeches, briefings documents, and decision-making papers.

Support for Speakership responsibilities.

  • Organize travel arrangements.
  • Coordinated bilateral engagement of the Speaker with the Consular Corp.
  • Manage advice on the Speaker’s responsibilities as it relates to protocol issues.

Education

Diploma Law (Cum Laude) - Law

University of South Africa
Parow, Cape Town
2023-12

Advance Governance And Public Leadership Certificate - Faculty of Commerce, Law & Management

University of The Witwatersrand (WITS)
Johannesburg
2023-04

Nyukela Public Service SMS Pre-entry Programme -

National School of Governance, RSA
Online
2022-12

NQF Level 5 Facilitate Learning Using A Variety of Given Methodologies. -

Performance Development Institute
Cape Town
2019-02

Short Course in Business Writing -

GetSmater Business
Online
2019-02

Program for Parliamentary Staff to Develop In-depth Knowledge of Parliamentary- processes And Work -

House of Commons
London, United Kingdom
2018-11

Bachelor of Administration - Economic And Management Sciences

University OF The Western Cape
Cape Town
2017-04

NQF Level 8 Certificate in Public Participation - School of Public Leadership

University of Stellenbosch
Bellville
2016-10

Bachelor Degree: Travel and Tourism Management - Business Management

Cape Peninsula University of Technology
Cape Town
2008-12

Grade 12 Senior Certificate -

Umyezo Combine School
Grabouw
2003-12

Skills

  • Community Relations
  • Report Writing
  • Communication
  • Leadership
  • Interpersonal

Languages

IsiXhosa
First Language
English
Proficient (C2)
C2
Afrikaans
Intermediate (B1)
B1

References

References available upon request.

Timeline

Senior Public Education and Outreach Officer

Western Cape Provincial Parliament
2019.07 - Current

Public Education and Outreach Officer

Western Cape Provincial Parliament
2015.07 - 2019.07

Executive Personal Assistant to the Speaker

Western Cape Provincial Parliament
2011.02 - 2015.07

Diploma Law (Cum Laude) - Law

University of South Africa

Advance Governance And Public Leadership Certificate - Faculty of Commerce, Law & Management

University of The Witwatersrand (WITS)

Nyukela Public Service SMS Pre-entry Programme -

National School of Governance, RSA

NQF Level 5 Facilitate Learning Using A Variety of Given Methodologies. -

Performance Development Institute

Short Course in Business Writing -

GetSmater Business

Program for Parliamentary Staff to Develop In-depth Knowledge of Parliamentary- processes And Work -

House of Commons

Bachelor of Administration - Economic And Management Sciences

University OF The Western Cape

NQF Level 8 Certificate in Public Participation - School of Public Leadership

University of Stellenbosch

Bachelor Degree: Travel and Tourism Management - Business Management

Cape Peninsula University of Technology

Grade 12 Senior Certificate -

Umyezo Combine School
Khayalethu Mkunyana