Khayakazi Kotana
Mthatha
Summary
Dynamic Sales Person skilled in problem solving and team collaboration. Resolves customer issues promptly, ensuring high satisfaction and loyalty. Enhances team performance through shared strategies and collective goal achievement.
Overview
8
8
years of professional experience
Work History
Sales Person
Game Stores
Mthatha
11.2018 - Current
- Generated sales by prospecting leads, cold calling and closing deals.
- Developed unique sales strategies tailored to customer needs.
- Built and maintained strong, long-lasting customer relationships through exceptional service.
- Offered after-sales support services to ensure high levels of customer satisfaction.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.
- Collaborated with team members to achieve better results and foster a team-work environment.
Education
Higher National Diploma - Information Technology
Walter Sisulu University
Butterworth01-2015
Certificate of Higher Education - Accounting Studies
Port St Johns Senior Secondary School
Port St Johns01-2011
Skills
- Sales strategy development
- Sales forecasting
- Market analysis
- Customer relationship management
- Customer retention strategies
- After-sales support
- Sales strategies
- Retail marketing
- Team collaboration
- Problem solving
- Customer Service
- Trustworthiness
- Flexible availability
- Sales strategies
References
- Lukhanyo Njozela
- Contact 0630092130
- LukhanyoN@game.co.za
- Zimasa Habe
- Contact 0637632781
- PrudenceH@game.co.za
Timeline
Sales Person
Game Stores
11.2018 - Current
Higher National Diploma - Information Technology
Walter Sisulu University
Certificate of Higher Education - Accounting Studies
Port St Johns Senior Secondary School