Khanyisile Ntuli
Johannesburg
Summary
Proven Sales Agent with a track record of fostering long-term client relationships and expanding customer bases, notably at Postlink Roodepoort. Specializes in client relations and persuasive sales techniques. Demonstrates resilience under pressure, achieving significant client loyalty and growth. Skilled in client analysis and technical support, ensuring high levels of customer satisfaction and business success.
Overview
9
9
years of professional experience
Work History
Sales Agent
The Gym Company
11.2022 - 12.2024
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Sales and Marketing Intern
Clientele
Johannesburg
02.2023 - 04.2024
- Responded to general inquiries from members, staff and clients via mail, e-mail and fax.
- Collaborated closely with sales team to manage leads and help with proposals.
- Sat in on sales team trainings to learn successful selling tactics and persuasion techniques.
- Shadowed team members to learn problem-solving and best practices in customer service.
- Assisted in the planning and execution of promotional events, resulting in increased brand awareness.
- Conducted market research to identify potential clients and developed tailored sales strategies.
Sales Agent
Postlink Roodepoort
Roodepoort
09.2015 - 10.2022
- Assisted call-in customers
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
Matric (Grade 12) -
Trinity Secondary School
Lenasia,South AfricaChild Care - Education
Damelin
Johanesburg,South Africa Skills
- Client Relations
- Customer Assistance
- Sales Training
- Technical Support
- Resilience Under Pressure
- Persuasion techniques
- Paperwork Processing
- Client analysis
Languages
English
Advanced (C1)
Afrikaans
Intermediate (B1)
Timeline
Sales and Marketing Intern
Clientele
02.2023 - 04.2024
Sales Agent
The Gym Company
11.2022 - 12.2024
Sales Agent
Postlink Roodepoort
09.2015 - 10.2022
Matric (Grade 12) -
Trinity Secondary School
Child Care - Education
Damelin