Khanyisile Mathebula

Adaptable Business Analyst with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality.

• SAP Business Analyst, United Pharmaceutical Distributor (UPD), January 2024 – present, Assessing business needs via business process analysis, collaboration, and observation., Determining how to integrate SAP software programs to enhance targeted business processes., Evaluating IT infrastructure and capabilities, as well as facilitating cost-effective improvements., Customizing existing programs and adding new programs to a single SAP-integrated platform., Configuring SAP solutions to ensure smooth system integration, enhanced functionalities, and user-friendly interfaces., Collaborating with the IT team to offer technical solutions and resolve issues., Providing SAP end-user training and support., Documenting SAP processes and preparing progress reports., Complying with industry regulations., Keeping informed of the latest SAP updates, developments, and offerings., Sourcing and implementing new business technology., Finding technological solutions to business requirements., Producing reports on application development and implementation., Running A/B tests and analyzing data., Analyzing data to inform business decisions., Project Managed the following initiatives:, Currently managing the Customer Returns – Process flow, Currently managing the Whiteboard TC2000 system. This is an in-house application that allows customers to place orders online. This falls part as the EDI system, I managed the system validation of the in-house application called UPD Online this included full regression testing for all business processes on the application, As part of continuous business improvement I managed minor application enhancements that were required by the business, Managed the IT Priority list for projects that are on the pipeline, Test Lead: The above initiatives also required me to do full Automated and Manual regression testing, End-to-End regression testing of the Whiteboard TC2000 project, End-to-End Testing for the Customer Take-on includes the drawing of the customer master data report, creating a system environment for the specific customer, loading the master data and product data in the system and then a round of UAT, System Validation Testing included a full regression testing for all business processes on the application, Application enhancement testing to validate that the chances were successful, Documentation: I created the following SDLC documents for each project, Functional and Non-Functional Business Specifications, Project Management Plans, Requirements documentation in the form of master data gathering BRS and Technical Specifications (where necessary), Project Close-out documents
• Test Analyst Intern (IT), United Pharmaceutical Distributors (UPD), March 2014 – April 2015, Analyzing of Business requirements, Design and Maintain Test Cases, Setting up Test Lab within HP Quality Centre, Logging and Managing of Defects, Reporting on Progress

• CPBA – Faculty Training Institute
• SAP S/4HANNA
• Microsoft Excel – Data Visualization, Excel Charts & Graphs – Udemy
• Agile Scrum Fundamental course – Udemy
• SQL using MySQL and Database Design - Udemy
• Healthcare volunteer at Villa of Hope Children’s Home
• Elected as Student Representative in University
• High grades in Quality Assurance and System Analyses and Design in 2009
• Nominated as a Workplace Wellness Committee member (UPD)
• Advance Excel Certificate
• South African Methods-Time Measurement Association Certificate
• Law workshop certificate
• Completed PoE on Excellent Customer Service in the Personal and Professional effectiveness training

• Dependents: None
• Gender: Female
• Nationality: South African
• Marital Status: Single

CPBA Certificate