Khanyisile Makhubu

• I conduct deep-dive analyses into branch and segment performance, identifying root causes and communicating the findings to support insight-driven solutions.
• Collaborate with other teams within the private bank to ensure data integrity and accuracy.
• Conduct business case analyses to evaluate the cost vs revenue, operational impact, and strategic values of proposed initiatives to support decision-making.
• Owned the full BI analyst lifecycle during a new product launch. Conducted gap analysis, requirement gathering and sign-off, documentation of business data definitions (BDD), and ERD development, and report building.
• Design essential reporting solutions like operationalizing dashboards for different stakeholders from bankers to C-Suite.
• Maintaining and enhancing existing dashboards to reflect changing business needs.

Technical Skills: SQL, Microsoft Excel, Power BI, ThoughtSpot, Visio, and Powerpoint

Soft Skills: Presentation, communication, and stakeholder management

• Helped maintain existing reports and dashboards
• Resolved data integrity queries
• Conducted root cause analysis for data quality related incidents
• I led a proof of concept project, whereby we were testing out different data management tools like Profisee. In this role I collaborated with different stakeholders within the BI community like data architectures, BI analysts, tech leads, and banking team leads to understand the business and how this tool could influence existing workflows. I had to communicate with external vendors, internal vendors to ensure we all understood the requirements and expectations.

Technical Skills: Power BI, SQL, Thoughtspot, data testing based on use cases and documentation.

Soft Skills: Communication, stakeholder management, cross-collaboration with other teams and presentation.

• Business Process modelling and documentation using draw.io
• Business process analysis to find gap and issues in the existing processes and present findings to various stakeholders
• Data analysis based on weekly and daily reports
• Call and email analysis

Tools: Excel, Draw.io, and PowerPoint

Technical Skills: Data wrangling and cleaning, business process mapping

Soft Skills: Communication, Stakeholder management, presentation skills.