Organised personal & administrative assistant with over 3 years of experience with administration and executive support within the private education sector. Adept in reception and office management, staff liaison, student-facing services, and compliance documentation. First Aid Level 1 certified, with strong communication skills and a calm, professional presence. Committed to upholding the values and ethos of the school while contributing to operational excellence.
Overview
6
6
years of professional experience
4039
4039
years of post-secondary education
1
1
Certification
Work history
PA to Executive Head
Pinnacle College Copperleaf, ADVTECH Group
Centurion
01.2022 - 07.2025
Manage the Executive Head’s diary and reception, welcoming appointments and offering hospitality
Provide administrative support to Executive Head & Heads of School (Preparatory & High School), including filing, printing, document collation and official correspondence
Draft letters for stakeholders (confirmation of employment, student letters, etc.)
Scribe for internal student disciplinary hearings; transcribe and archive recordings and outcomes
Assist receptionist by efficiently managing all front desk enquiries
Coordinated office supplies order to maintain inventory levels
Greet incoming customers in a professional manner and provide friendly, knowledgeable assistance
Assist with management of high volume of incoming calls from multi-line telephone system and documented messages
Complete compliance documentation for Dept. of Labour, IEB, GDE, Umalusi, and other regulatory bodies
Support recruitment from shortlisting and reference checks to onboarding and documentation upload on Group Shared Services (GSS)
Process payroll schedule tracking all monthly changes; liaise with payroll on leave and termination updates
Assist staff with bursary, leave, travel claims, and HRIS (SAP, ADVNET, AdvLearn) navigation
Maintain employee records in hardcopy and electronic formats
Administer First Aid and provide support to sick or injured students and staff
Oversee school bus service, learner registration, and emergency management
Support school admissions: process applications, conduct tours, assist on Open Days
Liaised with IT department regarding technical issues; ensured minimal disruption to work flow.
HR Intern
Alsitype Group
Randburg, Gauteng
11.2020 - 05.2021
Edited and proofread HR policies
Captured recruitment and selection data
Managed office inventory and filing
Drafted internal reports and damage logs
HR Trainee – WIL Program
SPAR Group
Jet Park, Gauteng
06.2019 - 07.2019
Supported advertising, shortlisting, and interview observations
Assisted with wellness programs and internal training facilitation
Collaborated on academic report gathering for university requirements
Education
Short Course Certificate - Human Resources Management