KHANYISA NGONELO
HR ADMINISTRATOR/ RECRUITER
Roodepoort
Summary
Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies.
Overview
6
6
years of professional experience
Work History
Sales Consultant
Regenesys Business School
04.2025 - 06.2025
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
Junior Recruiter
KTOB SOLUTIONS
10.2023 - 09.2024
- Enhanced candidate experience by streamlining the interview process and providing timely feedback.
- Supported hiring process by scheduling virtual interviews, conducting reference checks, and completing various paperwork.
- Created detailed job descriptions that accurately reflected role expectations while attracting top talent in a competitive market.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisition loads effectively, prioritizing open positions based on business needs and urgency levels while maintaining excellent communication with stakeholders throughout the process.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Assisted with writing job postings and job descriptions for boards.
HR Administrator
ECTTC
02.2019 - 10.2023
- Maintained up-to-date knowledge of HR best practices, applying this expertise when advising managers on employee matters.
- Oversaw hiring, staffing, and labor law compliance.
- Conducted thorough recruitment processes to attract top talent in the industry.
- Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
- Assisted employees with benefits enrollment, ensuring accuracy of information and timely processing of forms.
- Managed benefits enrollment by answering questions and aiding employees with login details.3
- Partnered with department managers to identify staffing needs and develop effective recruiting strategies.
- Managed FMLA leave requests, balancing employee needs with organizational requirements for productivity.
- Facilitated smoother onboarding experiences, preparing and updating orientation materials.
- Improved recruitment processes by streamlining candidate screening and interview scheduling.
- Developed and enforced HR policies that aligned with organizational goals, maintaining compliance with labor laws.
- Addressed employee grievances with empathy and efficiency, fostering supportive workplace culture.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Prepared new hire letters, employee contracts, and corporate policies.
- Updated HR database with new employee information, changes in benefits, and other details.
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
Education
Advanced Diploma NQF7 - Adaptive Leadership
Boston City Campus
Queenstown, South Africa 04.2001 -
Short Learning Programe - Recruitment Training/Talent Acquisition
Udemy
Online 04.2001 -
SLP - Fundamentals of Recruitment Consultant
Alison
Online 04.2001 -
Diploma NQF 6 - Human Resources Management
Boston City Campus
East London, South Africa 04.2001 -
High School Diploma -
LADY GREY ARTS ACADEMY
East London, South Africa 04.2001 -
Skills
- Candidate sourcing (LinkedIn, job boards, referrals)
- CV screening and shortlisting
- Coordinating virtual interviews and schedules remotely
- Managing Applicant Tracking Systems (ATS)
- Writing and posting job ads
- Building and managing talent pipelines
- Maintaining HR records and employee databases
- Drafting offer letters and employment contracts
- Handling HR compliance documentation remotely
- Using remote collaboration tools (Zoom, Teams, Slack)
- Managing calendars and time zones
- Strong written and verbal communication
- Attention to detail and confidentiality
- Time management and meeting deadlines
- Problem-solving and adaptability
- CRM and HRIS system knowledge
- Microsoft Office & Google Workspace proficiency
Timeline
Sales Consultant
Regenesys Business School
04.2025 - 06.2025
Junior Recruiter
KTOB SOLUTIONS
10.2023 - 09.2024
HR Administrator
ECTTC
02.2019 - 10.2023
Advanced Diploma NQF7 - Adaptive Leadership
Boston City Campus
04.2001 -
Short Learning Programe - Recruitment Training/Talent Acquisition
Udemy
04.2001 -
SLP - Fundamentals of Recruitment Consultant
Alison
04.2001 -
Diploma NQF 6 - Human Resources Management
Boston City Campus
04.2001 -
High School Diploma -
LADY GREY ARTS ACADEMY
04.2001 -
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