Summary
Overview
Work History
Education
Skills
AVAILABILITY
Timeline
Generic
KHANYISA MONDE

KHANYISA MONDE

Supervisor
Cape Town

Summary

Retail professional with 8 years experience: 4 years Cashier, 2 years Money Market Clerk, 2 years Store Supervisor. Strong in POS accuracy, cash control, FICA/KYC compliance, and customer service. Focused on error-free transactions, shrinkage reduction, and creating a calm, helpful floor for customers.

Overview

10
10
years of professional experience

Work History

Store Supervisor

Mimi.Q
11.2023 - Current
  • Lead daily operations and supervise team, ensuring service standards stay high
  • Manage cash control: floats, cash-ups, banking with zero discrepancies
  • Oversee stock receiving, merchandising, and monthly stock takes to reduce shrinkage
  • Train cashiers on POS accuracy, compliance procedures, and customer care
  • Resolve escalated customer issues professionally at front shop

Money Market Clerk

Shoprite Checkers
04.2020 - 12.2022
  • Processed remittances, bill payments, and money transfers with 100% accuracy
  • Verified customer ID/KYC documents and maintained FICA compliance records
  • Balanced till daily and followed strict cash handling procedures

Cashier

ShopriteCheckers
09.2016 - 03.2020
  • Handled high-volume transactions on POS while maintaining till accuracy
  • Provided fast, friendly customer service during peak periods
  • Assisted with stock replenishment and keeping shelves/floor neat

Education

Management Assistant N6 - undefined

01-2007

Matric - undefined

01-2004

Skills

POS/Till accuracy & daily cash-ups/banking

FICA/KYC verification & compliance documentation

Money Market: remittances, bill payments, money transfers

Stock control, receiving, cycle counts, shrinkage prevention

Staff training, scheduling, performance management

Customer queries, complaints, front-shop service

AVAILABILITY

Immediate start. Available weekends, public holidays, late shifts.

Timeline

Store Supervisor

Mimi.Q
11.2023 - Current

Money Market Clerk

Shoprite Checkers
04.2020 - 12.2022

Cashier

ShopriteCheckers
09.2016 - 03.2020

Matric - undefined

Management Assistant N6 - undefined

KHANYISA MONDESupervisor