KHANYISA MLOMZALE

Flexible customer service team member focused resolving customer concerns and enquiries. Skilled at accurately documenting call details, preparing reports and organising documentation. Offers helpful answers and relevant information to retain business.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Offering strong communication skills, empathy, and ability to manage challenging situations with patience. Knowledgeable about collaborating with diverse teams and adapting quickly to new systems. Ready to use and develop problem-solving, active listening, and time management skills in Customer support administration representative role.