Khanyisa Hlekane
Johannesburg,GP
Summary
Accomplished banking professional with 15+ years of experience in secured/unsecured lending, product development, product management and business growth. Proven track record in turning around regional franchises, leading HR transformation for 1,000+ personnel, and driving profitability through strategic partnerships. Expertise in budgeting, revenue optimization and market research.
Overview
22
22
years of professional experience
Work History
Senior Alliances and Regional Manager
Standard Bank South Africa
10.2016 - 07.2024
- Led regional VAF teams’ portfolio to drive growth and profitability across multiple African markets.
- Collaborated with cross-functional teams to align strategies with organizational goals and objectives.
- Managed cross‑functional teams, aligning project priorities with business objectives and ensuring timely delivery.
- Directed regional business portfolio, implementing governance frameworks and risk controls.
- Led negotiations with internal and external stakeholders to formalize alliance agreements in line with business goals and objectives.
- Coordinated partnership development and alliance management strategies to enhance market participation.
- Prepared and delivered regular performance reports for and to executive leadership, supporting decision making.
Supplier Manager
Standard Bank South Africa
12.2015 - 09.2016
- Developed and maintained strategic partnerships that expanded business opportunities and contributed to revenue growth.
- Analyzed market trends to identify new partnership opportunities, contributing to competitive positioning strategies.
- Conducted regular business reviews with partners to assess performance against mutually agreed-upon objectives, driving continuous improvement efforts.
- Drove initiatives and tactical plans to achieve performance targets, aligning with organizational objectives.
- Prepared comprehensive reports on partnership performances.
Strategic Business Development Manager
First National Bank
12.2012 - 10.2014
- Managed multi‑country project teams, delivering system implementations and product enhancements.
- Negotiated project scopes, resources, and timelines, achieving faster delivery with limited resources.
- Implemented post‑project monitoring to ensure sustained operational performance.
Head of Human Resources
First National Bank
05.2011 - 11.2012
- Developed and implemented HR strategies aligned with organizational goals.
- Led talent acquisition initiatives, enhancing recruitment process efficiency.
- Managed employee relations, fostering a positive workplace culture.
- Oversaw performance management systems to drive employee development.
- Implemented training programs, increasing staff engagement and retention rates.
- Analyzed workforce data to identify trends and inform strategic decisions.
- Ensured compliance with labor laws and industry regulations across HR practices.
- Implemented succession planning initiatives, promoting long-term stability in key leadership positions.
- Collaborated with senior leadership on succession planning efforts.
Relationship Manager
First National Bank
03.2009 - 04.2011
- Collaborated with cross-functional teams to streamline service processes and improve operational efficiency.
- Implemented improvements to processes and provided tools to help business units improve service levels.
- Monitored customer service levels, compliments and complaints and implemented feedback to continually improve the service model.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Monitored work delivered as per the Service Level Agreements and ensured that our business unit was billed correctly for the service offered by our business partners, leading to reductions in costs allocated.
Product Manager
First National Bank
11.2007 - 03.2009
- Evaluated market trends, competitor actions, and customer data to identify usage patterns and guide development.
- Led cross-functional teams to enhance product development processes and align with strategic objectives.
- Spearheaded continuous refinement of existing products while delivering insights for next-generation upgrades.
- Authored comprehensive marketing plans and supporting collateral to achieve corporate sales targets.
- Coordinated cross-functional teams, including credit, call centres, branches, and segments to ensure seamless operations.
- Partnered with internal and external stakeholders to streamline product acquisition, reducing time and costs.
- Developed competitive pricing models and managed product reward programs aligned with business goals.
- Analyzed performance metrics to assess product success, driving continuous improvement initiatives based on insights gathered.
- Created product toolkits and conducted training sessions to ensure organizational alignment and branch readiness.
Product Manager
Standard Bank South Africa
06.2005 - 11.2007
- Owned product budgeting and strategic execution, successfully driving targeted sales activities to meet financial objectives.
- Drove market share growth by continuously auditing product propositions, identifying sales opportunities, and aligning offerings with shifting market demands.
- Optimised product acquisition processes through collaboration with cross-functional stakeholders, enhancing customer onboarding experience.
- Forged strategic partnerships with tertiary institutions and external bodies to increase student market awareness and leverage emerging trends.
- Maximized portfolio profitability by strategically prioritizing high-yield product enhancements under tight resource and timeline constraints.
- Conducted robust competitor analysis and macroeconomic research to identify new business opportunities and protect product competitiveness.
- Maximized portfolio profitability by prioritizing high-yield product enhancements within resource and timeline constraints.
Project Manager / Direct Marketing Specialist
Nedbank
01.2003 - 05.2005
- Managed end‑to‑end direct marketing campaigns, coordinating cross‑functional teams and external agencies.
- Led cross-functional teams to deliver complex projects on time and within budget.
- Led cross-functional teams to deliver projects on time and within budget.
- Facilitated stakeholder meetings to gather requirements and ensure alignment with business objectives.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Education
Bachelor of Commerce - Business Finance And Economics
University of The Witwatersrand
Johannesburg, South Africa 04.2001 -
MBA - MBA
University of Pretoria
Johannesburg, South Africa 04.2001 -
Skills
Product Management
Budgeting and forecasting
Strategic Planning
Partnership Development
Business Development
Project Management
Cross-Functional Collaboration
Change Management
Team Leadership
Cross-Functional Collaboration
Adaptability and flexibility
Product Development
Accomplishments
- Grew Headline Earnings >100% for the region, moving from loss making to profitability.
- Led budgeting processes, achieving over 100% adherence to targets in the region.
- Successfully achieved significant cost savings and cost recovery on campaigns, representing over 5% of the business unit's annual profitability for the year.
- Successfully achieved significant improvement in service levels between the business units leading to improvements in customer feedback of over 100%.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Senior Alliances and Regional Manager
Standard Bank South Africa
10.2016 - 07.2024
Supplier Manager
Standard Bank South Africa
12.2015 - 09.2016
Strategic Business Development Manager
First National Bank
12.2012 - 10.2014
Head of Human Resources
First National Bank
05.2011 - 11.2012
Relationship Manager
First National Bank
03.2009 - 04.2011
Product Manager
First National Bank
11.2007 - 03.2009
Product Manager
Standard Bank South Africa
06.2005 - 11.2007
Project Manager / Direct Marketing Specialist
Nedbank
01.2003 - 05.2005
MBA - MBA
University of Pretoria
04.2001 -
Bachelor of Commerce - Business Finance And Economics
University of The Witwatersrand
04.2001 -