Khanyi Moloto

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Correctly calculated inventory and ordered appropriate supplies.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
• Carefully interviewed, selected, trained, and supervised staff.

• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Used cash registers and credit card machines to cash out customers.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
• Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
• Proved successful working within tight deadlines and a fast-paced environment.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

• Delivered exceptional customer service to attendees, addressing concerns promptly and professionally.
• Increased client satisfaction by delivering tailored events that met their unique objectives and preferences.
• Skillfully negotiated contracts with venues, saving clients money while maintaining high-quality standards for events spaces.
• Selected and ordered refreshments, decor and event materials.
• Led cross-functional teams in the execution of successful events, fostering collaboration and communication among all stakeholders.
• Managed administrative logistics of events planning, event booking, and event promotions.
• Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
• Maintained strict safety protocols at all times, mitigating potential risks to attendees during large-scale gatherings.

Sales & Marketing

Principles of HR management

Finance

Communication & Administration