Khanya Jonas
Honours HRM Graduate
Port Elizabeth,EC
Summary
Detail-oriented and dependable professional with strong communication skills, fostering meaningful relationships. Experienced in navigating Higher Education regulatory frameworks and digital academic platforms.
Proficient in digital and admissions systems, with a strong commitment to data integrity, confidentiality, and continuous professional development in dynamic environments.”
Committed to continuous learning and skill enhancement.
Overview
1
1
years of professional experience
2
2
Languages
Work History
MBA Admissions Process
NMU Business School
06.2024 - Current
- Manage the full admissions process by overseeing a high volume of incoming applications, ensuring all processes complied with institutional policies, regulatory requirements, and relevant education legislation.
- Review and verify applicant documentation for accuracy, completeness, and compliance, maintaining high standards of data integrity across physical records and digital admissions systems.
- Administer psychometric assessments for prospective applicants, accurately recording, evaluating, and maintaining test results within applicant files and admissions databases in accordance with confidentiality and data-protection standards.• Coordinate end-to-end admissions administration, including application tracking, status updates, and communication with
- Schedule and coordinate interviews, assessments, and testing sessions, liaising with academic staff, and admissions teams to ensure smooth execution.
- Prepare admissions reports and summaries for management review, supporting data-driven decision-making and enrollment planning.
- Respond to admissions-related inquiries via email, phone, and in-person interactions, providing clear guidance on requirements, timelines,
- Assist with audit preparations (AMBA) by organizing applicant files and ensuring documentation met internal and external compliance standards.
- Monitor application deadlines and workflow bottlenecks, proactively following up on missing documentation to maintain processing.
Customer Service
Engen company
01.2022 - 01.2023
- Create and assess in providing a personalized customer service experience to clients to ensure optimum satisfaction.
- Demonstrated ability to recommend additional products to customers and provide detailed knowledge and specifications.
Education
Honours Degree - Human Resource Management
MANCOSA
Bachelor of Arts - Psychology
Nelson Mandela University
Port Elizabeth 2024
Skills
Microsoft Office Suit ( Excel, Word, Outlook)
Timeline
MBA Admissions Process
NMU Business School
06.2024 - Current
Customer Service
Engen company
01.2022 - 01.2023
Honours Degree - Human Resource Management
MANCOSA
Bachelor of Arts - Psychology
Nelson Mandela University