KHALIL UR REHMAN
JHELUM
Summary
Versatile and dedicated, with a proven track record at TULIP REVERSIDE HOTEL, I excel in customer service and problem-solving. Skilled in maintaining cleanliness and ensuring service quality, I have effectively managed multiple tables and fostered loyalty among guests. My expertise extends to electrical maintenance, showcasing adaptability and a strong technical foundation.
Overview
18
18
years of professional experience
Work History
Restaurant Waiter
TULIP REVERSIDE HOTEL
01.2021 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
Restaurant Waiter
SUN FLOWER RESTAURANT
03.2018 - 11.2020
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Electrical Technician
SAUDI BIN LADIN GROUP
03.2011 - 02.2018
- Installed electrical wiring through conduits and holes in both flooring and walls.
- Maintained detailed records of all repairs, maintenance tasks, and inventory for accurate tracking purposes.
- Performed preventive maintenance tasks to verify proper working condition of electrical panels and conduits.
- Installed, adjusted and calibrated electrical equipment and instrumentation to maintain proper performance.
- Inspected equipment for defects and safety hazards and completed necessary repairs.
- Assisted with emergency and scheduled shutdowns while performing regular electrical duties.
- Conducted comprehensive inspections of electrical systems to identify potential issues before they escalated.
Electrician
Self Employed Services
02.2007 - 11.2010
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Performed routine and complex maintenance and repairs on various electrical equipment.
Education
High School Diploma -
BOARD OF INTERMEDIATE AND SECONDARY EDUCATION
SANGHOI JHELUM PAKISTAN 06-2007
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Problem-solving
- Cash handling
- Table setting
- Food safety awareness
- Memory retention
- Food presentation
- Large party coordination
- Food hygiene
- Food preparation knowledge
- Personal hygiene
Languages
English
Elementary (A2)
Arabic
Elementary (A2)
Urdu
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Timeline
Restaurant Waiter
TULIP REVERSIDE HOTEL
01.2021 - Current
Restaurant Waiter
SUN FLOWER RESTAURANT
03.2018 - 11.2020
Electrical Technician
SAUDI BIN LADIN GROUP
03.2011 - 02.2018
Electrician
Self Employed Services
02.2007 - 11.2010
High School Diploma -
BOARD OF INTERMEDIATE AND SECONDARY EDUCATION
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