Adobe illustrator
Kgotso Mhandu
Receptionist
Johannesburg
Summary
Proven track record in enhancing customer satisfaction and streamlining operations at Fitnessbang Pty Ltd, showcasing exceptional skills in administrative support and customer relations. Leveraged expertise in Ms Office Suite and effective time management to boost efficiency. Demonstrated ability to exceed sales targets through strategic market research and client relationship building at Kalose Cosmetics.
Overview
3
3
years of professional experience
Work History
Receptionist
Fitnessbang Pty Ltd
Centurion South Africa
07.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Sales and Marketing Intern
Kalose Cosmetics
05.2021 - 10.2022
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Strengthened client relationships through regular communication and follow-ups, leading to repeat business.
- Conducted market research to identify potential clients and developed tailored sales strategies.
- Contacted prospective customers through phone calls and emails to develop business.
Education
Bachelor Of Arts - Film And Theatre Studies
Midlands State University
Skills
Travel coordination
Software
Languages
English
Bilingual or Proficient (C2)
Timeline
Receptionist
Fitnessbang Pty Ltd
07.2023 - Current
Sales and Marketing Intern
Kalose Cosmetics
05.2021 - 10.2022
Bachelor Of Arts - Film And Theatre Studies
Midlands State University
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