Kgopotso Busisiwe Radebe
Project Management Graduate
Johannesburg,GP
Summary
Dynamic professional with a friendly demeanor and strong analytical skills, honed at Impala Platinum Mines. Proven ability to enhance team collaboration and customer satisfaction through effective communication and leadership. Experienced in utilising Microsoft Office for efficient organisation and time management, contributing to improved operational workflows and positive learning environments.
Overview
15
15
years of professional experience
Work History
Engineering Learner
Impala Platinum Mines
12.2021 - 09.2025
- Demonstrated strong analytical skills through successful completion of challenging coursework within the engineering curriculum.
- Adhered to all health and safety guidelines and procedures within the organisation's environment.
- Understanding and applying technical drawings, blueprints, and specifications to assemble and create components.
- Learning to use and set up a variety of tools, both manual and automated, for cutting, shaping, and finishing metal parts.
- Assisting with routine maintenance, diagnosing faults in machinery, and replacing damaged parts to ensure equipment functionality.
Course Facilitator
New Perspective
01.2020 - 12.2021
- Collaborated with faculty members to develop innovative course content, promoting a dynamic learning environment.
- Monitored students' comprehension levels through formative assessments and adjusted instructional strategies accordingly.
- Promoted a positive learning environment through clear communication and strong rapport with students.
- Streamlined course communications by implementing an effective online platform for announcements and assignments.
- Addressed individual student needs by offering one-on-one tutoring sessions as needed.
- Assisted in curriculum development, contributing to the overall improvement of course offerings.
Receptionist Administrator
Imsimbi Training
02.2019 - 10.2021
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Handled complaints and questions, and re-directed calls to other team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Created and implemented social media strategies that align with broader business objectives.
- Planned, created, and scheduled engaging content, including text, images, and videos, for various social media platforms.
- Monitor social media channels, respond to comments and messages, and engage with the audience to build community.
- Analysed key performance indicators (KPIs), monitor engagement metrics, and generate reports on campaign effectiveness.
Administrative Assistant
Paton Personnel
08.2017 - 08.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Supervisor
KP Clean
01.2011 - 12.2014
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organise workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Certificate of Technical Studies - Mechanical Engineering
04.2001 -
- Trained to use specialised tools and engineering drawings to fabricate, assemble, install, maintain, and repair complex machinery and equipment.
- Enhanced my technical skills like precision measuring, welding, and hydraulics, along with essential soft skills like problem-solving and communication, all while emphasising strict adherence to safety protocols.
Bachelor of Commerce - Project Management
04.2001 -
- Curriculum combined a broad foundation in business principles such as accounting, economics, and management, with advanced studies in project management methodologies.
- Gained hands-on experience through coursework and capstone projects, learning to manage project scope, cost, time, and quality.
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Team management
Microsoft office
Organisation and time management
Excellent communication
Flexible and adaptable
Timeline
Engineering Learner - Impala Platinum Mines
12.2021 - 09.2025
Course Facilitator - New Perspective
01.2020 - 12.2021
Receptionist Administrator - Imsimbi Training
02.2019 - 10.2021
Administrative Assistant - Paton Personnel
08.2017 - 08.2017
Supervisor - KP Clean
01.2011 - 12.2014
Impala School of Excellence - Certificate of Technical Studies, Mechanical Engineering
04.2001 -
MANCOSA - Bachelor of Commerce, Project Management
04.2001 -