General computer skills
Kgopotso Ramaphala
Public Relation
Polokwane
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
5
5
years of professional experience
1
1
Certification
1
1
Language
Work History
Receptionist
Kgopotso
05.2021 - 01.2024
- Maintained confidentiality of information regarding clients and company.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Resolved customer problems and complaints.
Cashier
Kgopotso
03.2019 - 04.2021
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Built relationships with customers to encourage repeat business.
- Performed cash, card and check transactions to complete customer purchases.
Education
Degree in Public Relation - Public Relations
University of South Africa
Polokwane 04.2001 -
Certificate in Tourism Management
Parkton College
Polokwane 04.2001 -
High School Diploma -
Maphutha Secondary School
Bochum 04.2001 -
Skills
File Management
undefinedSoftware
Certification
Tourism management
Timeline
Receptionist
Kgopotso
05.2021 - 01.2024
Cashier
Kgopotso
03.2019 - 04.2021
Degree in Public Relation - Public Relations
University of South Africa
04.2001 -
Certificate in Tourism Management
Parkton College
04.2001 -
High School Diploma -
Maphutha Secondary School
04.2001 -
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