Kgomotso Winnie Thoane
74 swallows street block xx Soshanguve
Summary
Dynamic Retail Sales Associate with extensive experience at Miladys, excelling in customer service and visual merchandising. Proven ability to enhance customer satisfaction through effective product assistance and organized displays. Skilled in stock management and teamwork, consistently contributing to a positive shopping environment and achieving sales goals.
Overview
11
11
years of professional experience
2012
2012
years of post-secondary education
Work History
Retail Sales Associate
Miladys
Pretoria
08.2017 - 12.2024
- Assisted customers with product selection and inquiries.
- Maintained clean and organized sales floor environment.
- Operated point-of-sale system for transactions and returns.
- Stocked merchandise on shelves and displays effectively.
- Collaborated with team members to enhance customer service experience.
- Trained new associates on store policies and procedures.
- Resolved customer complaints promptly and professionally.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Receiving stock, Auditing stock and stock count
- Handled customer complaints in a professional manner.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Organized displays to attract customers and promote sales.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Created price tags and merchandise signs for new items.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Cashier
Retail Sales Associate
Mr price
Pretoria
10.2014 - 01.2015
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Cashier
Retail Sales Associate
Jet
Brits
10.2013 - 01.2014
- Maintained clean and organized sales floor environment.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Cashier
Education
Micha-Kgasi High School
Pretoria , South AfricaSkills
- Customer service
- Merchandise display
- Account assistance
- Cashier
- Receiving stock,Auditing stock and stock count
- Stock replenishment
- Teamwork
- Visual merchandising
References
References available upon request.
Timeline
Retail Sales Associate
Miladys
08.2017 - 12.2024
Retail Sales Associate
Mr price
10.2014 - 01.2015
Retail Sales Associate
Jet
10.2013 - 01.2014
Micha-Kgasi High School
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