Kgomotso Botlhole
Human Resources Manager
Gaborone,GP
Summary
A passionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity.
Overview
14
14
years of professional experience
Work History
Human Resources Manager
Clover Botswana (Pty) Ltd
06.2022 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Monitored and tracked performance management within the organization.
- Facilitated open communication channels between employees and management by conducting regular branch executive committee meetings or roundtable discussions.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Human Resources Officer: Employee Relations
Clover Botswana (Pty) Ltd
01.2015 - 05.2022
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Facilitated organizational training needs analysis and implemented the training plan
- Coordinated union related matters and facilitated Shop Stewards meetings within the branch
- Enhanced employee satisfaction by implementing effective HR policies and procedures.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Collaborated with management teams to establish clear succession plans for key roles within the organization.
- Collaborated with managers to identify and address employee relations issues.
Administrative Officer
Red Pepper PRC
08.2013 - 11.2014
- Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
- Executed record filing system to improve document organization and management.
- Facilitated recruitment selection and on-boarding processes
- Executed administrative duties such as payroll, maintain employee records and administering employee benefits
- Managed staff welfare issues within the organization
- Maintained quality customer service standards
Human Resources Officer
Car World (Pty) Ltd
03.2012 - 07.2013
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Assisted managers and supervisors with disciplinary hearing processes and actions as well as resolving employee disputes.
- Coordinated employee placements, benefits and administrative details.
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Enhanced employee satisfaction by implementing effective HR policies and procedures.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Ensured compliance with labor laws and regulations through diligent review of company practices and policies.
Inspection Officer (Intern)
Ministry Of Labour And Social Security
01.2010 - 01.2012
- Conducted routine inspection of workplaces to ensure full compliance with the Employment Act CAP 47:01.
- Conducted mediation sessions between employers and employees and recommending remedies
- Educating stakeholders on the Employment Act 47:01 to foster understanding and proper application.
- Advising HR Professionals and Management on staff/employee welfare issues such as Workman's compensation, employee benefits i.e. severance benefits, gratuity etc
- Maintaining national labour force database through Employment Services Unit
- Guiding employers on union related matters as per the Trade Disputes Act CAP 48:02
Education
Master of Commerce in Human Resource Management - Human Resources Management
Botho University
Gaborone, Botswana 04.2001 -
Bachelor of Commerce Honours in HRM - Human Resources Management
MANCOSA
South Africa 04.2001 -
Bachelor of Arts - Humanities (Sociology And English Majors)
University of Botswana
Gaborone, Botswana 04.2001 -
Skills
Staff Management
References
Steven Van Tonder
Operations Manager: Production
steven.vantonder@clover.co.bw
Luckson Likokoto
Ministry of Labour and Social Security
6250236
Timeline
Human Resources Manager
Clover Botswana (Pty) Ltd
06.2022 - Current
Human Resources Officer: Employee Relations
Clover Botswana (Pty) Ltd
01.2015 - 05.2022
Administrative Officer
Red Pepper PRC
08.2013 - 11.2014
Human Resources Officer
Car World (Pty) Ltd
03.2012 - 07.2013
Inspection Officer (Intern)
Ministry Of Labour And Social Security
01.2010 - 01.2012
Master of Commerce in Human Resource Management - Human Resources Management
Botho University
04.2001 -
Bachelor of Commerce Honours in HRM - Human Resources Management
MANCOSA
04.2001 -
Bachelor of Arts - Humanities (Sociology And English Majors)
University of Botswana
04.2001 -
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