Open To Work
Kgolane Itumeleng Mohlala
Mamelodi
Work Preference
Summary
Dynamic and results-driven professional with extensive experience at Steers, excelling in customer service and team management. Proven ability to enhance operational efficiency and train staff effectively. Skilled in cash handling and maintaining high standards of service, demonstrating strong work ethic and empathy in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Cashier
Pedros
05.2023 - 02.2024
- Resolved customer queries professionally and escalated issues to supervisors when needed.
- Balanced cash drawer contents and completed end-of-shift till checks with accuracy.
- Supported drive-thru and takeaway service by managing order flow during busy periods.
- Restocked front-of-house supplies and assisted teammates to maintain smooth daily operations.
Cashier
Nandos
04.2021 - 02.2023
- Processed customer payments accurately using POS systems and handled cash, card, and voucher transactions.
- Greeted guests warmly and took orders with attention to menu details and special requests.
- Coordinated with kitchen staff to ensure correct order preparation and timely service delivery.
- Maintained clean, organized front counter areas and followed food safety and hygiene standards.
Manager
Steers
05.2014 - 2018
- Supervised daily restaurant operations to maintain service standards and smooth workflow.
- Trained staff on customer service, food handling, and point-of-sale procedures.
- Managed shift schedules, staffing coverage, and labor allocation across service periods.
- Monitored cash handling, reconciled tills, and resolved register discrepancies.
Education
High School Diploma -
Ramphelane High School
Limpopo12.2012
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Timeline
Cashier
Pedros
05.2023 - 02.2024
Cashier
Nandos
04.2021 - 02.2023
Manager
Steers
05.2014 - 2018
High School Diploma -
Ramphelane High School