Kgoboso Julius Moloto
Tembisa
Summary
Accomplished Marketing Manager with extensive experience at Nedbank, demonstrating expertise in strategic planning, performance management, and client relationship management. Proven track record of achieving sales growth and increasing profitability through innovative marketing initiatives and effective team leadership. Skilled in data analysis, sales forecasting, and problem-solving, with a strong focus on customer service excellence and stakeholder engagement. Adept at mentoring teams to reach their potential while fostering a high-performance culture. Career goals include leveraging strategic insights to drive business transformation and enhance client experiences. Results-driven Marketing Manager with expertise in driving sales growth and enhancing client engagement. Implements strategic marketing initiatives to increase profitability and achieve business objectives. Cultivates high-performing teams through effective mentoring and performance management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Marketing Manager
Nedbank Atteridgeville Branch
pretoria
08.2025 - Current
Market Manager
Nedbank The Reds Mall
centurion
05.2022 - 07.2025
Branch Manager
Nedbank Irene Mall
centurion
10.2016 - 04.2022
- Achieve Business Unit goals by attracting,recruiting,appointing and retaining competent team members
- Manage performance of branch staff by implementing performence agreements and ensuring a clear vision.
- Provide regular performance feedback,including counselling,disciplinary hearings and representing the bank at the CCMA
- Ensure a high performance culture and motivated branch staff.Mentor and coach branch staff on identified performance gaps
- Create an environment of teamwork,encouraging staff participation in the decision making processes
- Build capability of branch staff by identifying training and development needs
- Create work environment that aligns staff current and desired culture values
- Achieve sales growth
- Ensure sales targets are met by branch staff
- Increase profitability and ensure business strategies/sales campains/marketing initiatives are executed
- Ensure effective cost management by team leader and increase branch profitability month on month
- Monitor branch profitability,improve efficiency and increase revenue
- Meet business objectives and increase revenue
- Ensure the assets register accurately reflects all the assets in the branch
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives,business strategy and CSI
- Contribute to the achievement of EE and transformation targets.Improve and enhance processes,encouraging staff to generate and communicate ideas
- Support the implementation of business strategy and act as a change agent to implement transformation initiatives and projects
- Deliver optimum client service by identifying branch capacity needs and requirements
- Ensure sound relationships are developed and maintained with stakeholders and clients
- Ensure service standards are adhered to and that clients are retained
- Build collaborative relationships with stakeholders through interaction at meetings,ceremonies,community events ,client education initiatives and by providing client service
- Ensure increased client acquisition ,satisfied client and increased revenue
- Enhance client experience aligned to the Nedbank brand
Team Leader Client Services
Nedbank ltd
09.2014 - 09.2016
- Lead staff to provide excellent service and contributes to the branch sales by passing leads
- Mitigate risk by ensuring that processes are adhered to
- Coaching and Empowering staff to reach their Potential
- Minimize complaints and ensure resolution of all cases raised adhere to the SLA
- Enforce compliance
- Manage capacity
- Actioning of daily reports
- Stand in for branch manager
Enquiries Consultant
Nedbank ltd
11.2012 - 08.2014
- To provide client service and problem resolution excellence in order to reduce risk,losses and fraud
- Process application for banks own cheques and guaranteed cheques
- Create and educate clients on digital
- Trace and order cards,cheque books and deposit books
- Encode pins on cards
- Interpretation of client's statements
- Collate reports
- Manage follow up calls and complaints escalations to next level of management in terms of ask once promise
- Do home loans withdrawals
Education
RE 1 -
Moonstone Business School
01.2019
Class of Business - Long term insurance, Short term and Long term Deposit, Short term Insurance:Personal Lines
Milpark
01.2019
RE 5 -
Moonstone Business School
01.2016
NQF 4 -
Chartell
01.2015
Matric -
Mmamafa secondary school
01.1999
Skills
- empathy
- Data analysis
- Performance management
- Client relationship management
- Sales forecasting
- Strategic planning
- Problem solving
- Sales techniques
- Customer service orientated
- Customer engagement and interaction
- Leadership and mentoring
- Innovative and creative
- Proactive self starter
- Team-orientated mentality
- Negotiation tactics
Custom Section
Mmamafa secondary school, Matric, 1999-01-01, Chartell, NQF 4, 2015-01-01, Moonstone Business School, RE 5, 2016-01-01, Moonstone Business School, RE 1, 2019-01-01, Milpark, Long term insurance, Short term and Long term Deposit, Short term Insurance: Personal Lines, 2019-01-01
References
- Ashton Madurai, Regional Manager, 012 436 7736, 082 900 4354
- Helen Malapane, Branch Manager, 010 235 2830, 082 841 0848
Personal Information
ID Number: 7912195692081
Certification
- Risk Management
Timeline
Marketing Manager
Nedbank Atteridgeville Branch
08.2025 - Current
Market Manager
Nedbank The Reds Mall
05.2022 - 07.2025
Branch Manager
Nedbank Irene Mall
10.2016 - 04.2022
Team Leader Client Services
Nedbank ltd
09.2014 - 09.2016
Enquiries Consultant
Nedbank ltd
11.2012 - 08.2014
RE 1 -
Moonstone Business School
Class of Business - Long term insurance, Short term and Long term Deposit, Short term Insurance:Personal Lines
Milpark
RE 5 -
Moonstone Business School
NQF 4 -
Chartell
Matric -
Mmamafa secondary school