Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Kgaugelo Lolo Sebola

Kgaugelo Lolo Sebola

Business Administrator
Randburg,GP

Summary

My career objective is to obtain a position within an organisation that utilizes my skills in a dynamic work environment while fulfilling the company's set goals and seeing the company grow.

I am an ambitious person who fully commits themselves to whatever I take on. This allows me to be open minded to learning new skills and traits. I strive to always achieve career growth, development and improvement, while still being authentic, transparent and helpful. In my career I aim to give my best at all times and with every opportunity I am fortunate to be presented with. Self-motivated individual brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Overview

4
4
years of professional experience
2
2
years of post-secondary education
4
4
Languages

Work History

Customer Onboarding Administrator

Docfox (now nCino KYC Africa)
04.2024 - Current
  • Capture new contracts onto Hubspot
  • Communicate onboarding information to other departments
  • Update new clients Hubspot information
  • Receive incoming calls from Dialpad and transfer to relevant individual/team
  • Assist sales department in preparing demos for sales pitch
  • Creating new client instances on our system
  • Invite new clients users onto our system
  • Collect potential and existing clients' website colours and logos to help personalize system to clients'
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Join new client kick off calls
  • Provide administrative support to configuration team
  • Communicate with internal teams and newly signed customers
  • Manage and prioritize tasks and duties to ensure that deadlines are met
  • Raise ongoing concerns about other teams or delays in customer response to management

Validator

Docfox Africa Pty Ltd
09.2022 - 04.2024
  • Accurately and timeously complete and validate customers documentation submitted by various financial institutions
  • Following logic chronological steps
  • Completing qualitative checks
  • Capture document information
  • Compare the final set of information
  • Communicate with manager and co-workers

Validation Specialist

Docfox
01.2023 - 04.2024
  • Improved validation processes by implementing risk-based approaches and streamlining documentation.
  • Assisted in the preparation of regulatory submissions by providing validation-related documentation, contributing to successful approval outcomes.
  • Identified areas for improvement in existing validation systems, recommending changes that led to increased efficiency.
  • Led the training of junior team members on validation principles and techniques, fostering a culture of continuous learning within the organization.

Front of House - Receptionist

Ignite Fitness
01.2022 - 09.2022
  • Assign access cards to new members
  • Process payments
  • Resolve member queries
  • Escalate queries to relevant department
  • Transfer external calls to relevant department
  • Cashup and settle daily incomes
  • Ensure that daily income on Itensity balances with actual income sheet
  • Complete weekly access log report
  • Keep count of clubs consumables
  • Update consumables stock count at the beginning and end of every shift worked
  • Welcome members when entering club
  • Upload new member information onto the system

Educators' Assistant

Bryandale Primary School
11.2021 - 02.2022
  • Assist foundation phase educators with reading, maths and art lessons
  • Monitor learners during break and after school in waiting area
  • Assist faculty staff members where requested to
  • Relay instructions of class activities to learners on behalf of educators
  • Monitor learners during class activities

Admin Assistant

Cosmo City Primary 1
12.2020 - 06.2021
  • Intercom announcement
  • Document tracking
  • Distribution of stationary
  • Adhering to Covid-19 regulations
  • Respond to inbound calls
  • Type tests assignment question papers on behalf of educators

Education

Business Administration - Business management, Human resources management, Financial accounting, Marketing, Economics, Project management, Corporate governance, Supply chain management, Information technology, Management information system, Digital citizenship

Rosebank College
01.2018 - 01.2020
Status: Completed

Skills

MS Excel

undefined

Personal Information

  • Date of Birth: 10/13/97
  • Gender: Female
  • Nationality: South African
  • Driving License: Yes

Timeline

Customer Onboarding Administrator - Docfox (now nCino KYC Africa)
04.2024 - Current
Validation Specialist - Docfox
01.2023 - 04.2024
Validator - Docfox Africa Pty Ltd
09.2022 - 04.2024
Front of House - Receptionist - Ignite Fitness
01.2022 - 09.2022
Educators' Assistant - Bryandale Primary School
11.2021 - 02.2022
Admin Assistant - Cosmo City Primary 1
12.2020 - 06.2021
Rosebank College - Business Administration, Business management, Human resources management, Financial accounting, Marketing, Economics, Project management, Corporate governance, Supply chain management, Information technology, Management information system, Digital citizenship
01.2018 - 01.2020
Kgaugelo Lolo SebolaBusiness Administrator