Kgaugelo Theko
Pretoria
Summary
Holds recognized NQF Level 6 diploma in information technology, demonstrating robust expertise in secure network operations, server room management, VoIP configuration, Microsoft 365, and DCS business systems including IIMS.
Overview
1
1
Certification
22
22
years of professional experience
Work History
IT Network Controller
Department of Correctional Services
01.2012 - Current
- Assisted in administering WAN/LAN infrastructure and controlling access to server rooms.
- Maintained server call logs, backup asset, and equipment registers.
- Supported the planning and design of network infrastructure implementations.
- Configured VLANs, IP addressing, WAN/LAN, and VoIP telephony systems.
- Aided in the support of DCS business systems, including IIMS and transversal systems.
- Supervised IT interns and experiential learners in their tasks.
- Configured Microsoft 365 for organisational use.
- Managed Active Directory users and computers effectively.
- Installed, configured, and maintained operating systems, applications, and hardware including servers, switches, computers, tablets, printers, and scanners.
- Oversaw the management of allocated ICT infrastructure and operations budget.
Acting Manager: Information Technology
Department of Correctional Services
04.2026 - 05.2026
- Coordinated IT operations staff to support effective service delivery.
- Assisted in managing IT asset reporting to ensure accurate tracking.
- Participated in meetings to provide updates on progress and challenges.
Correctional Officer
Department of Correctional Services
09.2004 - 12.2011
- Supervised and controlled inmates in terms of the Correctional Services Act.
- Conducted inmate admissions, inductions, and orientation processes.
- Controlled inmate movement, performed searches, and headcounts.
- Executed gate duties, perimeter patrols, tower, and escort duties.
- Recorded incidents completed occurrence books, and compiled reports.
- Applied conflict management, discipline, and ethical conduct.
Education
Diploma - Information Technology
University of South Africa
01.2025
National Senior Certificate -
Keledi High School
01.2002
Skills
- Network troubleshooting
- IT asset management
- System administration
- System monitoring
- Security management
Certification
- Engineering Cisco Meraki Solutions (ECMS), Cisco, 2025
- Introduction to Cyber Security, Cisco Networking Academy, 2025
- Ethics in the Public Service, National School of Government, 2024
- MS-500: Microsoft 365 Security Administration, CTU, 2021
- Linux Professional Institute Certification, MecerInterEd, 2020
- Microsoft Technology (MCTS): Windows Server 2008 Active Directory, IT Academy, 2013
- Certificate in Internet and Web Design, University of South Africa, 2009
- National Certificate in Corrections Science, SASSETA, 2004
References
- Mr. M Nkosi, IT Manager, 076 292 2839 / 012 334 3311
- Mr. E.S. Maseko, Gauteng Regional Coordinator: Education, 066 119 7637 / 012 420 0150
- Ms Zita Nobesuthu, Human Resource (Supervisor), 063 008 0559 / 012 314 1827
Languages
English
Tsonga
Sepedi
Zulu
Setswana
Timeline
Acting Manager: Information Technology
Department of Correctional Services
04.2026 - 05.2026
IT Network Controller
Department of Correctional Services
01.2012 - Current
Correctional Officer
Department of Correctional Services
09.2004 - 12.2011
Diploma - Information Technology
University of South Africa
National Senior Certificate -
Keledi High School