
I am a hardworking and organised individual with experience in administration, customer service, sports management and event coordination. Through my work experience and studies, I have developed strong communication, planning and organisational skills, as well as the ability to work well with different stakeholders. I am comfortable managing administrative tasks, maintaining records, coordinating schedules and supporting day-to-day operations. I work well under pressure, pay close attention to detail and am always willing to learn new skills and take on additional responsibilities.
-Coordinated provincial soccer fixtures, tournaments and league activities.
- Managed communication between schools, coaches, officials and stakeholders.
- Maintained player registrations, records and competition documentation.
- Coordinated meetings and distributed competition information.
- Compiled reports and maintained administrative records.
- Assisted with event planning, logistics and tournament operations.
- Ensured compliance with competition rules and provincial requirements.
- Resolved operational issues and provided administrative support to provincial structures.
-Assist with the coordination and execution of live sporting broadcasts.
-Work closely with production teams, commentators and event organisers.
-Managed broadcast schedules and ensured operational requirements are met.
-Resolve technical and operational issues during live events.
-Coordinated administrative functions for all sporting codes within the school.
-Planned and coordinated sporting events, fixtures, tournaments and related logistics.
-Managed transport arrangements, venue preparation, equipment allocation and event scheduling.
-Liaised with parents, learners, coaches, suppliers and external stakeholders to ensure the smooth running of sporting activities.
-Maintained records, schedules, registers and administrative documentation.
-Assisted with admissions administration, including processing applications and communicating with prospective and existing parents.
-Supported marketing initiatives to promote school programmes, sporting events and school activities.
-Coordinated meetings and communicated important information to relevant stakeholders.
-Managed customer enquiries and provided support via telephone and email.
-Processed orders, claims, returns and supporting documentation accurately and within required timeframes.
-Maintained customer records and ensured information was updated and accurately captured.
-Investigated and resolved customer queries while maintaining high service standards.
-Liaised with internal departments to coordinate order fulfilment and issue resolution.
-Assisted with administrative tasks, record keeping and documentation management.
-Worked within strict deadlines while managing multiple customer requests and priorities.
-Utilised CRM systems and internal platforms to track customer interactions and process requests.
-Planned and coordinated training sessions and matchdays.
-Managed team administration and player communication.
-Coordinated logistics and preparations for soccer events.
-Maintained team documentation and supported all activities.
-Managed student enquiries and guided prospective students through registration, enhancing their transition to academic programs.
-Maintained accurate student records and supporting documentation to ensure compliance and facilitate smooth admissions processes.
-Coordinated appointments, presentations, and follow-up activities to streamline communication and improve prospective student engagement.
-Maintained student records and supporting documentation.
-Updated databases and administrative records.
Team management
Salesforce CRM
HubSpot CRM
Zendesk
Data management
Data Capturing
Calendar management
Email management
Microsoft Office Suite (Word, Excel, Powerpoint, Outlook)
Google Workspace
Ringcentral