Simple Website Design
Kevin Smit
Market Research Participant
Johannesburg ,Guateng
Summary
Dedicated Survey Administrator effective at collaborating with other stakeholders to streamline questions and utilize findings to improve customer satisfaction. Talented professional with one year of career expertise in Survey Respondent field. Pursuing leadership position with growth-oriented organization. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
2
2
Languages
5
5
years of post-secondary education
Work History
Survey Respondent
TimeBucks
Johannesburg
10.2022 - Current
- Delivered effective oral presentations to staff and clients based upon data compiled from different research sources.
- Took active role in stakeholder meetings and brainstorming sessions, promoting positive changes to project strategies and future implementations.
- Consulted with clients to identify survey needs and specific requirements such as special samples.
- Entered responses from survey participants into internal database using [Software] to later compile reports or conduct analysis.
- Collaborated closely with others to develop new surveys and questionnaires, test survey links and proofread documentation.
- Reviewed, classified and recorded survey data in preparation for computer analysis.
- Identified features within software useful for improving overall survey operation and collaborated with supervisor to explore and implement changes.
- Applied effective time management techniques to meet tight deadlines.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
Roadside Fruit Vendor
Biggy Dlamini
Johannesburg
11.2016 - 06.2018
- Communicated with store employees to maintain conditions and appearance of retail area.
- Reconciled inventory and customer orders regularly to monitor product availability.
- Displayed and promoted products at industry events to drive brand awareness and increase sales.
- Increased sales through public [Type] product demonstrations.
- Met sales goals by offering excellent customer service.
- Answered questions and assisted customers with item selection and location.
- Responded to customer issues promptly to build strong professional relationships.
- Processed transactions by calculating purchase totals and collecting payments.
- Delivered products to [Type] customers at negotiated prices.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Met existing customers to review current services and expand sales opportunities.
- Consulted with businesses to supply accurate product and service information.
- Informed customers of promotions to increase sales productivity and volume.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Negotiated prices, terms of sales and service agreements.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Education
No Degree - Electrical, Electronics Engineering Technologies
HTS N.Diederichs THS
1739 21 Schoeman St, Quellerie Park, Krugersdorp, 01.2018 - 06.2023
Skills
Microsoft Office Proficient
undefinedSoftware
Progamming
I have been taking lesson these past 6 months on a Website called freecodecamp.org that teaches coding from the most baasic code and ads layer of complexity to it as you go along.
Timeline
Survey Respondent
TimeBucks
10.2022 - Current
No Degree - Electrical, Electronics Engineering Technologies
HTS N.Diederichs THS
01.2018 - 06.2023
Roadside Fruit Vendor
Biggy Dlamini
11.2016 - 06.2018
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