Kevin Motha
Sandton
Summary
Results-driven Manager in Sales and Customer Support known for high productivity and efficient task completion. Skilled in strategic sales planning, customer relationship management, and conflict resolution. Excel at communication, leadership, and problem-solving to enhance team performance and achieve targets. Results-driven sales manager bringing several years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
10
10
years of professional experience
Work History
Sales and Customer care
MTN
Sandton
11.2018 - Current
Technical Support Representative
Multichoice
Rabdburg
05.2016 - 10.2018
- Division: Contact centre
Call Center Representative
CELLC
03.2015 - 04.2016
Education
National Senior Certificate - IsiXhosa Home Language, English, Mathematics, Life Orientation, Business Studies, Dramatic Arts, Geography, History
SHAYAMOYA AREA SECONDARY SCHOOL
Kokstad01.2014
Skills
- Positive and open-minded
- Clarity system knowledge
- Distinguishable Team player
- Ability to learn fast
- Excellent time management
- Good verbal and written communication
- Computer literate
- CRM and OPS system
- Career driven
- Self-motivated
- Excellent Customer Service skills
- Quick Decision Making
- Handling Extremely Irate customers with care
- Sales strategy development
- Sales Pipeline Management
- Brand representation
- Sales Presentations
- Customer Retention Strategies
- Account Acquisition
- Customer Billing
- Contract Management
- Customer Portfolio Management
- Sales Targeting
- Account Management
- Aftermarket Sales
- Business Needs Assessment
- Sales Reporting
- Operations Management
- Customer Relationship Management
References
- Enith Rantsatsi, Manager, 0614559249
- Miss Nompumelelo Zungu, Supervisor, 084707959
- Granny Mngomezulu, manager. 0832127864
Personal Information
- Available: Immediately
- ID Number: 9603165881082
- Nationality: South African
- Marital Status: Single
- Valid Drivers lisence
Languages
English
First Language
Xhosa
Proficient
C2
Afrikaans
Upper Intermediate
B2
Timeline
Sales and Customer care
MTN
11.2018 - Current
Technical Support Representative
Multichoice
05.2016 - 10.2018
Call Center Representative
CELLC
03.2015 - 04.2016
National Senior Certificate - IsiXhosa Home Language, English, Mathematics, Life Orientation, Business Studies, Dramatic Arts, Geography, History
SHAYAMOYA AREA SECONDARY SCHOOL
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