Kevin Chiappini
Johannesburg
Summary
Skilled and results-driven HCA Account Manager and Medical Sales Representative with over 10 years’ sales experience, including more than 6 years in pharmaceutical and hospital environments. Proven track record in building long-term customer relationships, launching new products, developing key hospital accounts and increasing profitable revenue streams. Clinically conversant in anesthesia, intensive care and neonatal care, supported by Dräger Academy masterclasses. Disciplined and resourceful professional with strong expertise in account development, market penetration and solution selling. Highly proficient in MS Office to streamline reporting and communication, improving operational efficiency and customer responsiveness. Focused on driving revenue growth and expanding market presence through targeted sales initiatives, cross-functional collaboration and consistent execution.
Overview
13
13
years of professional experience
Work History
HCA Account Manager
Dräger South Africa
12.2024 - Current
- Manage hospital (private and state) accounts within the assigned geography, actively developing and maintaining long-term partnerships with key decision-makers and clinical stakeholders.
- Develop and execute territory business plans and sales strategies to maximise HCA solution sales and achieve revenue and margin targets, in collaboration with Capital Account Managers, Application Specialists and Modality Managers.
- Identify and develop new business opportunities, build a strong pipeline, negotiate and close deals, and participate in roadshows, exhibitions and customer events.
- Monitor market, customer and competitor developments and provide feedback and insights to the Modality Manager and wider sales team.
- Maintain accurate CRM records, call reports, sales forecasts and weekly planners; ensure all quotation requests and supporting materials are turned around within agreed timelines.
- Support brand recognition and internal communication, and nurture strong relationships with distributors, customers and colleagues across the branch.
- Arrange application training and infection-prevention control training for hospitals where necessary and support quality and regulatory processes, including maintaining ISO/SANAS and other certifications.
- Coordinated technical training sessions for healthcare clients to ensure proper equipment use, resulting in improved operational reliability and customer satisfaction.
- Contact: Anton Lombard (Regional Sales Manager) - 072 964 7776
Doctor Detailer / Medical Representative
Kenvue / Johnson & Johnson (Pty) Ltd
01.2024 - 11.2024
- Launched new products to market within the assigned territory and ensured effective product positioning with healthcare professionals.
- Maintained and developed strong relationships with key opinion leaders (KOLs) and other key stakeholders.
- Ensured day-to-day flow of information on competitor activities and company transactions using technology-based tools.
- Cultivated strong relationships with healthcare providers to facilitate product trials, accelerating market responsiveness and increasing prescription rates within target regions.
- Engaged healthcare professionals with tailored clinical information, enhancing product knowledge and supporting informed treatment decisions in competitive markets.
- Contact: Estelle Van Der Westhuizen (National Sales Manager) - 083 462 3833
Hospital Territory Manager (Critical Care)
Pharma Dynamics
05.2023 - 12.2023
- Engaged with Specialist Physicians, Anaesthetists and hospital pharmacies to grow critical care product usage.
- Drove ‘switch’ strategies at pharmacy level in a highly generic-driven market.
- Monitored competitor activities and reported via company systems.
- Grew and developed new business, achieving sales targets for Elite Healthcare and Netcare hospitals.
- Contact: Allet Marais (National Sales Manager Critical Care) – 079 879 9065
Doctor Detailer / Medical Representative
Accord Healthcare (Pty) Ltd
10.2019 - 04.2023
- Successfully launched first-to-market generics into hospital accounts.
- Communicated technical product knowledge to influence prescribing habits of targeted healthcare professionals.
- Conducted calls on Specialist Physicians, Psychiatrists, Anaesthetists, hospital pharmacies, corporate and independent pharmacies.
- Implemented ‘switch’ strategies at pharmacy level to grow generic volumes.
- Reported competitor activities and business intelligence through company systems.
- Built and maintained a strong customer base across the territory.
- Contact: Carmen Edmunds (Regional Sales Manager) – 071 269 5183
RX Pharmacy Representative
iNova Pharmaceuticals
01.2019 - 10.2019
- Detailed OTC, front-shop and RX products to GPs and pharmacies.
- Maintained professional and technical knowledge by attending workshops, reading professional publications and participating in industry networks.
- Serviced existing accounts and opened new accounts by planning and organising daily call schedules.
- Met daily and weekly call-rate expectations and consistently achieved monthly and quarterly sales budgets.
- Facilitated accurate prescription information exchange between healthcare providers and pharmacies, enhancing medication safety and minimizing errors in patient treatment.
- Coordinated pharmacy inventory updates to ensure accurate medication availability, enhancing service reliability and reducing prescription fulfillment delays.
- Contact: Anees Fayers (Regional Sales Manager) – 074 307 4669
Sales Executive
U-Rent South
02.2015 - 12.2018
- Generated new business in car, van and truck rentals through cold-calling and lead follow-up.
- Represented the company at trade exhibitions, conferences and meetings.
- Negotiated contracts, packages and rates with corporate clients.
- Serviced existing accounts, planned daily call schedules and developed new accounts.
- Met daily/weekly activity targets and achieved monthly and quarterly revenue budgets.
- Contact: Deon van Vollenstee – 076 893 9560
Branch Manager
Hertz Rent A Car
09.2012 - 01.2015
- Managed branch budget and allocated funds to meet operational and strategic priorities.
- Led and developed branch personnel through training, coaching and motivation.
- Identified areas for improvement and implemented corrective actions to drive growth and profitability.
- Shared best practices and competitive intelligence with other branches and head office.
- Ensured compliance with ethical standards, regulations and applicable laws.
- Directed all operational aspects, including distribution operations, customer service, HR, administration and walk-up sales.
- Contact: Sylvia Bezuidenhout (Regional Manager) – 072 353 6817
Education
Regent Business School
Johannesburg12-2027
CRICE Registered -
Masoom
Johannesburg12-2026
Damelin College
Johannesburg12-2009
High School Diploma -
Hoërskool Birchleigh
Kempton Park12-2008
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Microsoft office
- Customer relationship management (CRM)
- Product knowledge
Websites
LANGUAGES
Excellent
Excellent
Timeline
HCA Account Manager
Dräger South Africa
12.2024 - Current
Doctor Detailer / Medical Representative
Kenvue / Johnson & Johnson (Pty) Ltd
01.2024 - 11.2024
Hospital Territory Manager (Critical Care)
Pharma Dynamics
05.2023 - 12.2023
Doctor Detailer / Medical Representative
Accord Healthcare (Pty) Ltd
10.2019 - 04.2023
RX Pharmacy Representative
iNova Pharmaceuticals
01.2019 - 10.2019
Sales Executive
U-Rent South
02.2015 - 12.2018
Branch Manager
Hertz Rent A Car
09.2012 - 01.2015
Regent Business School
CRICE Registered -
Masoom
Damelin College
High School Diploma -
Hoërskool Birchleigh
MASTERCLASSES & PROFESSIONAL TRAINING
- Neonatal Master Class 7 July 2025 — 10 July 2025
- Intensive Care Masterclass 19 May 2025 — 22 May 2025
- Anaesthesia Masterclass 2025 3 March 2025 — 5 March 2025
LINKS
www.linkedin.com/in/kevin-chiappini-0b0471a6