Summary
Overview
Work History
Education
Skills
Leadership Experience
Accomplishments
Certification
reading, volunteering, and drawing
Timeline
Generic
Keshia Lemba

Keshia Lemba

Customer Care Assistant
Cape Town

Summary

I am a hardworking and dedicated individual who is very enthusiastic. I always strive to work to the best of my ability. I enjoy working with others to try to increase my knowledge and continue learning new things. I am a team player who works well under pressure, eager to learn and prepared to go the extra mile to contribute to organizational success. I have excellent listening and communicating skills and I am open to criticism so that I can improve my skillset.

Overview

3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Customer care champion

SHOP2SHOP
09.2023 - Current
  • REFERENCE: NOSI MSIMANG – 0788562208

ASSISTANT ADMINISTRATIOR/CUSTOMER SERVICE

COMPCARE
01.2023 - 06.2023
  • REFERENCE: ALAIN KABUTU – 083 504 1350
  • REASON FOR LEAVING: CONTRACT ENDED

CALL CENTER AGENT

USA GLOBAL MARKETING
02.2022 - 08.2022
  • REFERENCE: NIKKI – 079 649 3822
  • REASON FOR LEAVING: I HAD GOALS AND ONJRCTIVBRS TO SEE TOO

Education

Diploma - Human Resources Management

Cape Peninsula University of Technology
01.2020 - 01.2022

Completed Matric Certificate - Bachelor’s pass

Immaculata R.C Secondary School
01.2015 - 01.2019

Skills

Effective interpersonal communication

Leadership Experience

  • Prefect, 2019
  • Representative Council of Learners (RCL), 2016

Accomplishments

    Graduating from High school

    Earning a diploma in HR

    Volunteering to the community( charity work)

Certification

Diploma in Human resources management

reading, volunteering, and drawing

 I make it a priority to explore new experiences, discover different places, and meet new people. Reading, especially scriptures, is something I deeply enjoy. I’m passionate about giving back to the community through charity work, such as visiting orphanages and feeding the homeless. I also have a talent for drawing, which I enjoy doing whenever I get the chance."

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Timeline

Customer care champion

SHOP2SHOP
09.2023 - Current

ASSISTANT ADMINISTRATIOR/CUSTOMER SERVICE

COMPCARE
01.2023 - 06.2023

CALL CENTER AGENT

USA GLOBAL MARKETING
02.2022 - 08.2022

Diploma - Human Resources Management

Cape Peninsula University of Technology
01.2020 - 01.2022

Completed Matric Certificate - Bachelor’s pass

Immaculata R.C Secondary School
01.2015 - 01.2019
Keshia LembaCustomer Care Assistant