Summary
Overview
Work History
Education
Skills
Leadership Experience
Accomplishments
Certification
reading, volunteering, and drawing
Timeline
Generic
Keshia Lemba

Keshia Lemba

Customer Care Assistant
Cape Town

Summary

I am a hardworking and dedicated individual who is very enthusiastic. I always strive to work to the best of my ability. I enjoy working with others to try to increase my knowledge and continue learning new things. I am a team player who works well under pressure, eager to learn and prepared to go the extra mile to contribute to organizational success. I have excellent listening and communicating skills and I am open to criticism so that I can improve my skillset.

Overview

3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Customer care champion

SHOP2SHOP
Cape Town, South Africa
09.2023 - Current
  • REFERENCE: NOSI MSIMANG – 0788562208

ASSISTANT ADMINISTRATIOR/CUSTOMER SERVICE

COMPCARE
01.2023 - 06.2023
  • REFERENCE: ALAIN KABUTU – 083 504 1350
  • REASON FOR LEAVING: CONTRACT ENDED

CALL CENTER AGENT

USA GLOBAL MARKETING
02.2022 - 08.2022
  • REFERENCE: NIKKI – 079 649 3822
  • REASON FOR LEAVING: I HAD GOALS AND ONJRCTIVBRS TO SEE TOO

Education

Diploma - Human Resources Management

Cape Peninsula University of Technology
01.2020 - 01.2022

Completed Matric Certificate - Bachelor’s pass

Immaculata R.C Secondary School
01.2015 - 01.2019

Skills

Effective interpersonal communication

strong attention to detail

adaptable thinking abilities

ability to engage customers in conversation

proficient in Microsoft Office

proficient in Excel

proficient in PowerPoint

Document automation

ability to learn from rejection

ability to handle stress in soliciting customers

Leadership Experience

  • Prefect, 2019
  • Representative Council of Learners (RCL), 2016

Accomplishments

    Graduating from High school

    Earning a diploma in HR

    Volunteering to the community( charity work)

Certification

Diploma in Human resources management

reading, volunteering, and drawing

 I make it a priority to explore new experiences, discover different places, and meet new people. Reading, especially scriptures, is something I deeply enjoy. I’m passionate about giving back to the community through charity work, such as visiting orphanages and feeding the homeless. I also have a talent for drawing, which I enjoy doing whenever I get the chance."

Let me know if you'd like any changes

Timeline

Customer care champion

SHOP2SHOP
09.2023 - Current

ASSISTANT ADMINISTRATIOR/CUSTOMER SERVICE

COMPCARE
01.2023 - 06.2023

CALL CENTER AGENT

USA GLOBAL MARKETING
02.2022 - 08.2022

Diploma - Human Resources Management

Cape Peninsula University of Technology
01.2020 - 01.2022

Completed Matric Certificate - Bachelor’s pass

Immaculata R.C Secondary School
01.2015 - 01.2019
Keshia LembaCustomer Care Assistant