Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Kerwin Mekoa

Pinetown

Summary

My interest in the Technical Sales Representative position, with vast experience in the mechanical field of valves, I have developed a strong foundation in both technical sales and fault finding. My career in external sales commenced in 2005 at JPE Fluid, where I successfully played dual roles in technical sales and fault diagnosis. This experience has equipped me with the ability to provide my customers with invaluable advice on the optimal use of the products I represent. I am confident in my ability to understand and address client's needs effectively, which I believe is key to fostering successful long-term relationships.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Projects Sales

HEK Group SA
Durban
03.2021 - Current
  • Company Overview: Durban, South Africa
  • Sales Networking across industries
  • Sales of contracts not just the product
  • Handle face to face enquiries/issues with clients
  • Technical Support
  • Provide support with the applications and guidance the client requires
  • Ensure Sales growth and customer product satisfaction
  • Manage and follow up on customer orders/quotes
  • Prepare and submit reports
  • Manage client onboarding processes
  • Maintain existing clients and build new relationships with them
  • Plan and execute projects, track and reports
  • Monitored customer surveys and feedback to develop corrective actions for service-related issues
  • Process and issue product orders and service upgrades for customers
  • Potential clients research and onboarding
  • Durban, South Africa

Technical Sales

KW Projects
Durban
02.2011 - 03.2021
  • Company Overview: Durban, South Africa
  • Onboarding of new clients
  • Process Clients onboarding
  • Sales of mechanical equipment Valves, Pumps, Motors & Gearboxes
  • Provide clients with installation and products
  • Clients quotes, and orders finalization
  • Provide the complete sales and installation with reports and commissioning
  • Clients PO and invoicing sign off and ensuring payments
  • Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely
  • New Customers and Networking across industries
  • Durban, South Africa

Trainee

Enserve Eng.
Durban
02.2011 - 03.2021
  • Company Overview: Durban, South Africa
  • Trainee valve repairer
  • Trainee valve testing
  • Trainee valve replacement onsite
  • Trainee control valve setup in refinery
  • Assist with valve deliveries to clients
  • Durban, South Africa

Technical Sales

JPE Fluid & Power
Durban
03.2005 - 06.2011
  • Company Overview: Durban, South Africa
  • Onboarding of new clients
  • Sales of Rotating Equipment
  • Customer external and internal sales
  • Provide client with fault finding and product changes
  • Durban, South Africa

Skills

  • Customer engagement and relationship management
  • Sales negotiation and tactfulness
  • Client needs assessment
  • Product demonstration and presentation
  • Mechanical troubleshooting
  • Time management and prioritization
  • Cross-selling strategies
  • Computer proficiency
  • Sales reporting and analysis
  • Project planning and execution
  • Safety and risk management
  • Customer onboarding

Certification

  • Chieta Mechanical Chemical Fitting, 02/01/06
  • Atholl Munday Mechanical Sealing, 06/01/06
  • Safety, Health and Environmental Management, 02/01/08

References

  • Wilber Sibiya, 0813749301
  • Rishern Pillay, 0796585983
  • Selvan Pillay, 0676847686

Timeline

Projects Sales

HEK Group SA
03.2021 - Current

Technical Sales

KW Projects
02.2011 - 03.2021

Trainee

Enserve Eng.
02.2011 - 03.2021

Technical Sales

JPE Fluid & Power
03.2005 - 06.2011

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Kerwin Mekoa