Kerisha Perumal
Flight Attendant
Durban
Summary
Polished customer focused and safety policies oriented Flight Attendant. Ensures efficient execution of all activities relating to a positive passenger experience and compliance with SACAA and international aviation regulations. Skilled in emergency response, multilingual communication and delivering exceptional service under pressure. Adept at representing airline brand standards with professionalism and continuously promote a high level of integrity. Ensures a high standard of administrative compliance.
Overview
2
2
years of professional experience
Work History
Administrative Manager
Salon Theresa
05.2024 - 02.2026
- Established strong client relationships through exceptional customer service and communication skills.
- Professional both in behavior and conduct.
- Immaculate time keeping.
- Compassionate with excellent interpersonal skills.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- High commitment to safety and operated under stressful conditions.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Kept tidy and organized area to comply with cleanliness standards.
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Offered expert advice on nail care maintenance between visits, enhancing customer satisfaction.
- Conducted inventory management efficiently, ensuring availability of all necessary nail care supplies.
- Customized nail treatments to address individual client concerns, promoting nail health.
- Utilized wide range of nail care techniques to meet diverse client needs.
Nail Technician
Self Employed
07.2024 - 01.2026
- Attentive and compassionate with excellent communication and interpersonal skills.
- Fostered client trust with outstanding communication skills.
- High commitment to safety and operated under stressful conditions.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
- Customer service orientated with exceptional diplomacy and unquestionable integrity.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Kept tidy and organized area to comply with cleanliness standards.
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Offered expert advice on nail care maintenance between visits, enhancing customer satisfaction.
- Conducted inventory management efficiently, ensuring availability of all necessary nail care supplies.
- Customized nail treatments to address individual client concerns, promoting nail health.
- Utilized wide range of nail care techniques to meet diverse client needs.
Personal English Tutor
Jazmyn
01.2025 - 11.2025
- Compassionate with excellent communication and interpersonal skills.
- Professional both in behavior and conduct.
- Immaculate time keeping.
- Enhanced student comprehension by incorporating visual aids and hands-on activities into lesson plans.
- Provided targeted instruction to help students overcome specific challenges in reading comprehension and vocabulary development.
- Increased student motivation by setting achievable short-term goals and celebrating milestones along the way towards long-term success.
- Conducted thorough research on relevant topics and materials before each session, providing up-to-date information that enhanced the quality of lessons delivered.
- Collaborated with parents to develop effective tutoring plans tailored to each student''s unique needs and goals.
- Implemented effective time management strategies during tutoring sessions, ensuring maximum productivity without compromising student engagement or understanding.
- Boosted student confidence and communication skills through one-on-one English conversation practice sessions.
- Supported students in preparing for standardized English tests such as TOEFL and IELTS, leading to higher scores and increased opportunities for further education or employment.
- Developed personalized tutoring strategies for individual students, resulting in improved academic performance.
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Signposted online tools and resources for additional instruction and practice.
- Monitored student progress and provided feedback and support.
- Assisted students in developing study skills and strategies.
Online Teacher
Engoo
05.2025 - 10.2025
- Compassionate with excellent communication and interpersonal skills.
- Professional both in behavior and conduct.
- Well groomed and immaculate appearance.
- Utilized interactive activities to boost student engagement during lessons.
- Fostered strong relationships with students, showing empathy and providing support to promote their emotional well-being alongside academic success.
- Adapted quickly to unexpected changes in technology or scheduling while maintaining high-quality instruction for all students involved.
- Provided constructive feedback on assignments, enabling students to grow in their critical thinking skills and achieve higher levels of comprehension.
- Navigated technical difficulties in organizing virtual classrooms, adapting lessons where necessary and supporting students in accessing lessons successfully.
- Supported student conflict resolution through individual mentoring and coaching.
- Adhered to standards established by institutional leadership, supporting unit objectives while infusing creativity into lessons.
- Managed time effectively when juggling multiple tasks such as grading assignments, preparing lectures, and answering student inquiries promptly.
- Promoted digital literacy among students by integrating relevant software tools into coursework, preparing them for future educational or career pursuits in the digital age.
- Taught students about Area of study and Area of study with passion and enthusiasm, inspiring achievement and successful pursuit.
- Boosted student retention rates by developing a clear and concise curriculum tailored to individual learning abilities.
- Wrote tests with fairness and rigor, tailoring to focus on key unit objectives and essential concepts.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Created lessons and online testing materials to facilitate remote learning.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Fostered student curiosity and interest through creative hands-on activities.
Administrative Assistant
Golden Green Investments
02.2025 - 07.2025
- Professional both in behavior and conduct.
- Immaculate time keeping.
- Customer service orientated with exceptional diplomacy and unquestionable integrity.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Well groomed and immaculate appearance (100% adherence to company uniform and grooming regulations).
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Conducted research for project proposals, compiling information that supported winning bids.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
- High commitment to safety and operated under stressful conditions.
- Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Volunteered to help with special projects of varying degrees of complexity.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Transcribed and organized information to assist in preparing speeches and presentations.
Baker
Self Employed
11.2023 - 03.2024
- Attentive with great communication skills.
- Customer service orientated with exceptional diplomacy and unquestionable integrity.
- Professional both in conduct and behavior.
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Produced consistently high-quality baked goods for customers.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Adjusted recipes based on available ingredients or dietary restrictions,
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Maintained accurate inventory of baking supplies and ingredients.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Operated cash registers and processed payments accurately.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
Education
Initial Cabin Crew Training As Per Part 64 - Aviation
Big Sky Cabin Training And Charter
Pretoria, South Africa 04.2001 -
Licence - Aviation
SACAA
Pretoria, South Africa 04.2001 -
Small Business - Business
Educourse
Durban, South Africa 04.2001 -
General Cleaner -
Educourse
Durban, South Africa 04.2001 -
Caregiver Training Basics -
Educourse
Durban, South Africa 04.2001 -
Call Centre Agent -
Educourse
Durban, South Africa 04.2001 -
Customer Service Consultant -
Educourse
Durban, South Africa 04.2001 -
Occupational Health And Safety - Occupational Health And Safety
EduCourse
Durban, South Africa08-2025
Microsoft Outlook -
EduCourse
08-2025
Virtual Assistant - Virtual Assistant
Educourse
Durban, South Africa 04.2001 -
Teaching English As A Foreign Language - Teaching English As A Second Language
Educourse
Durban, South Africa 04.2001 -
Microsoft Word Basics -
Edu Course
Durban, South Africa 04.2001 -
Microsoft PowerPoint Basics -
Educourse
Durban, South Africa 04.2001 -
Microsoft Excel Basics -
Educourse
Durban, South Africa 04.2001 -
TEFL/TESOL - Teaching
TEFL On The Beach
Durban, South Africa 04.2001 -
Grade 12 -Bachelors Pass -
Trenance Manor Secondary
Trenance Manor Secondary School, Trenance Park Dr,12-2024
Skills
Attentive and compassionate with excellent communication and interpersonal skills
Immaculate time keeping
Customer service orientated with exceptional diplomacy and unquestionable integrity
Able to operate under stressful conditions
Passenger safety and security procedures
Emergency response and first aid (CPR, AED certified)
Crew resource management
Conflict resolution and customer service
Multilingual communication (English - fluent , Afrikaans - conversational)
Regulatory Compliance (SACAA, FAA, EASA)
Team collaboration and adaptability
Timeline
Online Teacher
Engoo
05.2025 - 10.2025
Administrative Assistant
Golden Green Investments
02.2025 - 07.2025
Personal English Tutor
Jazmyn
01.2025 - 11.2025
Nail Technician
Self Employed
07.2024 - 01.2026
Administrative Manager
Salon Theresa
05.2024 - 02.2026
Baker
Self Employed
11.2023 - 03.2024
Initial Cabin Crew Training As Per Part 64 - Aviation
Big Sky Cabin Training And Charter
04.2001 -
Licence - Aviation
SACAA
04.2001 -
Small Business - Business
Educourse
04.2001 -
General Cleaner -
Educourse
04.2001 -
Caregiver Training Basics -
Educourse
04.2001 -
Call Centre Agent -
Educourse
04.2001 -
Customer Service Consultant -
Educourse
04.2001 -
Virtual Assistant - Virtual Assistant
Educourse
04.2001 -
Teaching English As A Foreign Language - Teaching English As A Second Language
Educourse
04.2001 -
Microsoft Word Basics -
Edu Course
04.2001 -
Microsoft PowerPoint Basics -
Educourse
04.2001 -
Microsoft Excel Basics -
Educourse
04.2001 -
TEFL/TESOL - Teaching
TEFL On The Beach
04.2001 -
Occupational Health And Safety - Occupational Health And Safety
EduCourse
Microsoft Outlook -
EduCourse
Grade 12 -Bachelors Pass -
Trenance Manor Secondary
Certifications
- SACAA Cabin Crew License
- Avmed DD50 Medical Certificate (first aid, CPR, AED)
- Dangerous Goods Certificate
- Ditching , Raft Management And Survival Techniques Certificate
- Fire Fighting Certificate
- Aviation Security Awareness Certificate
- Aviation Geneal Certificate
- Safety Procedures Certificate
- Slide Drills Certificate
- Emergency Equipment Certificate
- Emergency Procedures Certificate
- Responsibilities Certificate
- Data Entry Introduction Course Certificate
- Occupational Health And Safety Certificate
- Call Centre Training Certificate
- Caregiver Training Program Certificate
- Customer Service Consultant Certificate
- Microsoft Excel Certificate
- Microsoft Outlook Certificate
- Microsoft PowerPoint Certificate
- Microsoft Word Basics Certificate
- Professional Cleaning Certificate
- Small Business Management Certificate
- Teach English International - TEFL Certificate
- Virtual Assistant Certificate
- TEFL - Misa International Certificate
Additional Information
Language : English (Fluent) Level 4 English Language proficiency, Afrikaans (Conversational).
Availability : Flexible for irregular schedule work shifts on weekends and public holidays. This includes early morning sign-on's or late evening sign-off's.
Height : Meets airline requirements (168cm).
Tattoos : None.
Grooming : Well groomed and immaculate appearance. Professional both in conduct and behavior.
SA Drivers License : Present , valid (10/08/2025 - 09/08/2030).
Avmed DD50 Medical Certificate : Present , valid (06/03/2026 - 31/03/2031).
SACAA Cabin Crew License : Present , valid.
Dangerous Goods Certificate : Present , valid.
Ditching Certificate : Present , valid (Medically fit and able to swim).
Fire Fighting Certificate : Present , valid.
Grade 12 : Valid , (Matriculated 2024).