Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keressa Kuppusamy

Consultant Sales Support - Internal
PIETERMARITZBURG,ZN

Summary

Dynamic and results-driven professional with a proven track record at Absa Vehicle Finance, excelling in customer service and problem-solving. Adept at fostering teamwork and collaboration, I effectively negotiated deals and streamlined processes, enhancing operational efficiency. Committed to continuous improvement, I thrive in fast-paced environments while maintaining a friendly, positive attitude.

Overview

19
19
years of professional experience

Work History

Sales Support Internal

Absa Vehicle Finance
PIETERMARITZBURG
01.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Contacting FNI's to pitch for deals.
  • Negotiating rates and dic.
  • Motivating declined deals to credit.
  • Assisting FNIs with validations, contracts, and payouts.
  • Natis tracking and dispatching.
  • Capturing new applications for direct customers.
  • Assisting branches with new applications and switches.

Personal Assistant to Financial Advisor

Absa Insurance and Financial Advisers
04.2006 - 12.2023
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Telesales
  • Assisting the advisor with completing application forms for investment and life business.
  • Resolving client queries in a timely manner.
  • Assisting walk-in clients with withdrawal requests and amendments to investments.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.

Education

National Certificate : Wealth Management NQF5 - Insurance

Inseta
ZN
04.2001 -

Skills

Friendly, positive attitude

Flexible and adaptable

Problem-solving

Customer service

Computer skills

Teamwork and collaboration

Friendly, positive attitude

Timeline

Sales Support Internal

Absa Vehicle Finance
01.2024 - Current

Personal Assistant to Financial Advisor

Absa Insurance and Financial Advisers
04.2006 - 12.2023

National Certificate : Wealth Management NQF5 - Insurance

Inseta
04.2001 -
Keressa KuppusamyConsultant Sales Support - Internal