Kensey Armstrong
Volunteer
Wynberg
Summary
Friendly and enthusiastic professional with a strong background in volunteer work and pet care, committed to creating safe and nurturing environments for animals. Proven ability to communicate effectively, maintain a positive attitude, and pay meticulous attention to detail while interacting with diverse groups. Experienced in coordinating schedules for feeding, medication, and housekeeping to ensure optimal health for pets and peace of mind for owners. Dedicated to fostering team-oriented environments and enhancing client relationships through exceptional service and adherence to specific care instructions.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Pet Sitter
Petbacker
01.2025 - Current
- Trusted, registered pet sitter on Pet-backer
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Gave animals proper attention to promote secure environment in owner's absence.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Communicated professionally with pet owners via phone, email, and text.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
- Increased client retention rate through excellent communication skills and genuine love for animals.
- Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
- Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
- Enhanced pets' emotional wellbeing by providing companionship and affection, reducing anxiety during their owners' absence.
- Implemented safety protocols during walks and outings, safeguarding pets from potential hazards.
- Prepared food and water following instructions from pet owners.
Volunteer
WOOF
01.2023 - 01.2025
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Represented organization positively and professionally while providing community with much-needed services.
- Completed daily domestic tasks in shelters
Education
No Degree -
Wynberg Girls’ High School
Wynberg, South Africa12-2025
Skills
Effective communication
Positive interpersonal skills
Meticulous attention to detail
Organisation
Positive attitude
Hygiene standards upkeep
Honest and trustworthy
Flexible schedule
Punctual and reliable
Adaptability and dependability
Customer service
Client relationship management
Timeline
Pet Sitter
Petbacker
01.2025 - Current
Volunteer
WOOF
01.2023 - 01.2025
No Degree -
Wynberg Girls’ High School