KENNETH MMBARA
JOHANNESBURG
Summary
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Trustworthy Operational Manager with 05 years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. Customer-focused Operation manager, successfully contributing to company profits by improving team efficiency and productivity. Skilled at effective negotiations and upselling techniques. Utilises excellent organisational skill to enhance efficiency and lead teams to achieve outstanding sales.
Overview
1
1
Language
11
11
years of professional experience
Work History
Operations Manager
Bidvest Prestige
JOHANNESBURG , SOUTH AFRICA
02.2015 - 11.2025
- Directed staff recruitment and training, building a highly skilled and motivated operations team.
- Managed budgets and financial planning, achieving cost savings without compromising on quality.
- Oversaw quality control processes, maintaining high standards for all products and services.
- Implemented new inventory management system, reducing waste and cutting costs by 15%.
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
- Collaborated with sales and marketing teams to align operational capabilities with customer demands.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Monitored staff performance and developed improvement plans.
- Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
Education
Diploma of Higher Education - Travel & Tourism
Johannesburg College
Johannesburg, GP01-2004
Skills
- Budget forecasting
- Quality control
- Inventory control
- Project coordination
- Workforce management
- Health and safety awareness
- Strategic planning
- Continuous improvement
- Deadline management
- Customer focused
- Communication skills
- Team leadership
- Team building
- Complaint resolution
- Public speaking
- Leadership
- Problem-solving
- Commitment to excellence
- MS Office Suite
Languages
English
Advanced
C1
References
Wiseman Gqamane
General Manager (Bidvest Prestige)
(087) 2859041 /+27 72 211 7764
wiseman@presclean.co.za
Timeline
Operations Manager
Bidvest Prestige
02.2015 - 11.2025
Diploma of Higher Education - Travel & Tourism
Johannesburg College