Hi, I’m
Kenneth Dipale
IT Professional
Johannesburg
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position in the IT field . Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
years of professional experience
5
years of post-secondary education
Work History
Ditemo Tec
Solutions Architect
Ditemo Tec
Managing Director
05.2016 - Current
Job overview
- An accomplished and dynamic Managing Director with extensive expertise in IT Infrastructure, CCTV
- Access control and electric fence Design, Implementation, Maintenance and support, just no mention a few of the fields that I have been involved in.
Microsoft
Network Administrator
01.2013 - Current
Product Manager
05.2018 - 02.2021
Job overview
- Responsible to 3rd level escalations from second level and 1st level support
- Backup solutions,
- Onsite visit to service SLA customers and do recommendations on current Infrastructure.
Bluekey Network Solutions
Help Desk Manager
05.2015 - 01.2018
Job overview
- Responsible for day to day running of the help desk
- Checking tickets and reporting to Exco.
Network Solutions
Desktop Support Specialist
01.2003 - 01.2013
Job overview
- Onsite Project Implementation
- Installation and Support
- Communication Devices Setup different brands
- Kenneth Dipale - page 1 e.g
- Cisco, Netgear, TP-Link
- Network Setup
- Onsite Support
- Travel to Ad hoc clients
- Weekly site visits to SLA clients
- Implementing and supporting
- Windows server
Desktop Support, Phone Support, Supervisor, Consultant
01.2003
Job overview
- Sign up new clients
- Do collections at the bank of monies owed
SEIDOR NETWORKS
Project Manager, Support Technician
01.2008 - 01.2003
Job overview
- Technical Escalation
- Implementing and supporting
- Level 3
Microsoft
Network Administrator
01.2019 - 1 1
Job overview
- Active Directory
- Office365
- Exchange 2013/2010/2007 and
Bluekey Network SolutionsJohannesburg
IT Field Support Technician
05.2009 - 03.2018
Job overview
- Active Directory
- Office365
- Exchange
- Resolved problems, improved operations and provided exceptional service
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Demonstrated respect, friendliness and willingness to help wherever needed
- Organized and detail-oriented with a strong work ethic
- Demonstrated leadership skills in managing projects from concept to completion
- Used critical thinking to break down problems, evaluate solutions and make decisions
Education
NepoworxJohannesburg, South Africa
Some College (No Degree) from Solar Design And Installations
04.2023 - 04.2023
Security WarehouseJohannesburg, South Africa
Some College (No Degree)
06.2019 - 07.2019
University Overview
Dahua Security Common Operation - Dahua
Varsity CollegeJohannesburg, South Africa
Some College (No Degree) from Information Technology
01.2001 - 04.2001
Queens High SchoolJohannesburg
GED
01.1996 - 12.2000
UNISAJohannesburg, South Africa
Diploma from Information Technology Project Management
06.2023 - Current
Skills
Mentoring and training
Technical assistance
Project requirements analysis
Sales
Administration
Network systems installation
Data backups
Infrastructure planning
System upgrades
Analytical and Critical Thinking
Problem-Solving
Accomplishments
- BP100 Structured Cabling Design and Installation - Molex Connected Enterprise
- Solutions
- Issued Apr 2016 - Expires Apr 2018
- CIZA4135
- Intelligent Commissioning Course Supplier Training 3 - Technoswitch
- Issued Jul 2021 - Expires Jul 2024 3065
- Intelligent Installation Course Supplier Training 2 - Technoswitch
- Issued Jul 2021 - Expires Jul 2024 3064
- Microsoft Certified Professional (MCP) - Microsoft
- Skills accountancy
- Active directory
- Advertising
- Afrikaans
- Anti virus
- Arcserve
- Backup
- C
- Cabling
- Cisco
Additional Information
- Honors & Awards , Long Service - Seidor Networks Kenneth Dipale - page 3
Timeline
UNISA
Diploma from Information Technology Project Management
06.2023 - Current
Nepoworx
Some College (No Degree) from Solar Design And Installations
04.2023 - 04.2023
Security Warehouse
Some College (No Degree)
06.2019 - 07.2019
Network Administrator
Microsoft
01.2019 - 1 1
Product Manager
05.2018 - 02.2021
Managing Director
Ditemo Tec
05.2016 - Current
Help Desk Manager
Bluekey Network Solutions
05.2015 - 01.2018
Network Administrator
Microsoft
01.2013 - Current
IT Field Support Technician
Bluekey Network Solutions
05.2009 - 03.2018
Project Manager, Support Technician
SEIDOR NETWORKS
01.2008 - 01.2003
Desktop Support Specialist
Network Solutions
01.2003 - 01.2013
Varsity College
Some College (No Degree) from Information Technology
01.2001 - 04.2001
Queens High School
GED
01.1996 - 12.2000
Solutions Architect
Ditemo Tec
Desktop Support, Phone Support, Supervisor, Consultant
01.2003
Hiking
Relaxed Sunday Morning hiking to recoup and gather my thoughts and rejuvenate the mind and body, in the serenity of nature.
Hiking
Relaxed Sunday Morning hiking to recoup and gather my thoughts and rejuvenate the mind and body, in the serenity of nature.
Custom
Relaxed Sunday Morning hiking to recoup and gather my thoughts and rejuvenate the mind and body, in the serenity of nature.
Custom
Relaxed Sunday Morning hiking to recoup and gather my thoughts and rejuvenate the mind and body, in the serenity of nature.
Custom
Relaxed Sunday Morning hiking to recoup and gather my thoughts and rejuvenate the mind and body, in the serenity of nature.
Custom
Relaxed Sunday Morning hiking to recoup and gather my thoughts and rejuvenate the mind and body, in the serenity of nature.
Custom
Relaxed Sunday Morning hiking to recoup and gather my thoughts and rejuvenate the mind and body, in the serenity of nature.
Custom
Relaxed Sunday Morning hiking to recoup and gather my thoughts and rejuvenate the mind and body, in the serenity of nature.