Kennedy Mtshali

• Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
• Followed up with customers to increase satisfaction with purchases and services.
• Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
• Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.

• Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
• Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.

• Delivered instruction on core concepts using comprehensive lesson plans, leading to improved student understanding.

• Directed Stage play "THE GAME" by Zakes Mda at Rostrum Theatre.
• Played on a Lectures Production on a Stage Production "RUINED" by Lynn Nottage Directed by Prof. Beth Pacey a former Professor at Tshwane University of Technology

• Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
• Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
• Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques.
• Sanitized makeup tools to avoid spread of infection.

Played a supporting role on a Classical "And the Girls on their Sunday Dresses by Zakes Mda Directed by Thandeka Qwabe.

Children Theatre Production named "Where Stories Come From" Devised by the Cast and Facilitated by Gale Moabi Tshwane University Lecturer.