Kenisha Naidoo
BI/IT Administrator
Johannesburg
Summary
Currently working as an IT Administrator at a Pharmaceutical company. I have a demonstrated history of providing on-site IT support and administration, and like to use my skills to help others. At present, I have taken on a few projects to improve the process of asset tracking in the company, as well as co-developing an internal authorization system company wide. Since graduating in 2021 with a Diploma in Systems Development (Cum Laude), I have gained an interest in Business Intelligence Analysis and Data Analysis, and have taken it upon myself to learn more about what it entails. I would really appreciate any entry-level opportunity to explore this field more.
Overview
3
3
years of professional experience
4
4
Certifications
Work History
Junior BI/IT Administrator
Nativa (Pty) Ltd
12.2022 - Current
- Co-development and implementation of internal authorization system.
- Development and implementation of internal asset management system.
- Company wide MS Office 365 migrations.
- Office 365 support.
- Sage Evolution support.
- FTP configuration.
- Access point configuration and setup.
- Data administration.
- Error handling for in-house ticketing system.
- Configuration of software programs per business requirements.
- Troubleshooting Windows 10&11.
- Basic server management and maintenance.
- AD management and maintenance.
Information Technology Intern
Nativa (Pty) Ltd
12.2021 - 11.2022
- Basic data administration.
- Printer support and configuration.
- Hardware and software management.
- Administration on Mimecast and Microsoft ECP.
- Remote assistance.
- Inventory management for IT stock.
- Documentation.
- Create user accounts and performing access controls.
- Ensuring security protocols.
Seasonal Fashion Stylist
Kingsley Heath (Pty) Ltd
12.2020 - 01.2021
- Uploaded customers' membership cards into the company's database.
- Consulted with walk-in customers and advised them with their shopping.
- Assisted with the telephonic customer requests from other branches.
- Processed sales.
- Assisted with stock replenishment..
Education
Diploma - Systems Development (Cum Laude)
Boston City Campus & Business College
Alberton 04.2001 -
National Certificate - Business Administrative Services
Tusanang Training Academy
Centurion 04.2001 -
High School Diploma -
Jeppe High School For Girls
Kensington 04.2001 -
Skills
Power BI
Certification
SQL-MySQL for Data Analytics and Business Intelligence
Timeline
Microsoft Excel : Data Analysis with Pivot Tables
01-2024
SQL for Data Analysis with SQL Server
11-2023
Microsoft Power BI Desktop for Business Intelligence
08-2023
Junior BI/IT Administrator
Nativa (Pty) Ltd
12.2022 - Current
SQL-MySQL for Data Analytics and Business Intelligence
11-2022
Information Technology Intern
Nativa (Pty) Ltd
12.2021 - 11.2022
Seasonal Fashion Stylist
Kingsley Heath (Pty) Ltd
12.2020 - 01.2021
Diploma - Systems Development (Cum Laude)
Boston City Campus & Business College
04.2001 -
National Certificate - Business Administrative Services
Tusanang Training Academy
04.2001 -
High School Diploma -
Jeppe High School For Girls
04.2001 -
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