Keneiwe Moodley
Baker, Substitute Manager, Administration (Part-time)
Johannesburg
Summary
Dynamic Supervisor at Las-k Shisa Nyama, adept at enhancing customer satisfaction through effective inventory management and staff supervision. Proven ability to collaborate with teams, innovate menu offerings, and maintain high standards of service, resulting in improved operational efficiency and customer loyalty.
Experienced with administrative support, management, and coordination of daily activities. Utilizes organizational and multitasking abilities to enhance business efficiency. Knowledge of office software and communication tools, ensuring smooth and effective operations.
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
6
6
years of professional experience
1
1
Language
Work History
Food and Beverage Supervisor
Las-k Shisa Nyama
Johannesburg
08.2024 - Current
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Ensured smooth restaurant operation by promptly addressing any equipment malfunctions or maintenance needs in the dining area or kitchen facilities.
- Collaborated with kitchen staff to develop new menu items based on seasonal ingredients and customer preferences.
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Monitored food preparation, production, and plating for quality control.
- Monitored food inventory and supplies to prevent waste.
- Supervised food presentation and plating to enhance visual appeal.
- Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Office Administrative Assistant
KLM Electrical
Johannesburg
12.2019 - 08.2024
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
Education
High School Diploma -
04.2001 -
High School Diploma
Skills
Inventory management
Staff supervision
Customer service
Excellent communication
Multitasking Abilities
Teamwork and collaboration
Problem-solving
Team building
Adaptability
Time management
Attention to detail
Timeline
Food and Beverage Supervisor - Las-k Shisa Nyama
08.2024 - Current
Office Administrative Assistant - KLM Electrical
12.2019 - 08.2024
GC Learning Academy - High School Diploma,
04.2001 -