Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic
Keneilwe Tsotsotso

Keneilwe Tsotsotso

Community Of Practice Assistant Manger| Gender Specialist and Subject Matter Expert| Digital Finance Practioner| Facilitator
Vanderbijlpark,Gauteng

Summary

I have 8 years of experience in the education coordinating field as an E-learning coach, Mentor, Senior Coordinator, and Humanities Faculty Coordinator for Mentorship programmes. As a Gender specialist, I am passionate about education and how it can promote Gender Equity and Equality for all. Leading Community of Practices that can drive financial inclusion is an essential area of my life goals. I also have two and a half years’ experience as a Digital Learning Coach .This means I am equipped to deal with all types of student queries, design, facilitate, and coordinate meetings, training, and workshops; develop and deepen innovative approaches to gender integration, gender equality, and inclusive development in courses.

Overview

9
9
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
5
5
Languages

Work History

Community of Practice Assistant Manager and Gender Specialist

Digital Frontiers Institute
Cape Town, Western Cape
2021.02 - Current

I manage administration of Gender and Supervision community of Practice activities to hit targets.

These include attendance records, evaluation feedback, and end-of cohort/year reporting.

I ensure all facilitators are motivated and engaged with DFI, are running their COPs as planned, submitting reports timeously, and have all they need such as registers, zoom accounts, and guides.

Leading the administration of Digital Frontiers webinar program by preparing all advertising materials and logistics, producing a summary of the session and video recording, and ensuring all are circulated on social media and in WhatsApp groups.

Design facilitate and coordinate meetings, training, and workshops in various departments.

Provide gender advice and guidance to various departments when needed.

Design facilitates and coordinates meetings, trainings, and workshops. Develop and deepen innovative approaches to gender integration, gender equality, and inclusive development in courses.

Lead and contribute to technical components of proposals related to gender equality and inclusive development.

Digital Learning Coach and Gender Specialist

Digital Frontiers Institute
Cape Town, Western Cape
2018.05 - 2021.01

Provided ongoing support and encouragement in the online classroom to ensure positive experience for clients.

Built dynamic relationships and ensured student retention by promptly resolving queries from students.

Maintained clear communication of goals and roles that needed to be undertaken by each student.

Gave regular guidance and support to ensure consistent attendance, progress and successful completion of the course.

Assisted course developers in ensuring that the strategic, operational and financial objectives are met.

Captured data and report findings for future improvement of courses.

Tapped into information technology to facilitate decision making in directing the student to the responsible person.

Hosted meetings, webinars and Live class Calls for students and subject matter experts.

Call Centre/Registration Agent

Department of Admissions-University of Pretoria
, Gauteng
2018.01 - 2018.03

Attend to telephone queries.

Determine eligibility by comparing client information with requirements.

Advising clients on relevant policies and tuition fees.

Providing explanation of registration procedures.

Maintain communication equipment by reporting problems.

Participating in educational opportunities.

Senior Coordinator

University of Pretoria Mentorship Programme
, Gauteng
2017.01 - 2018.01

Manage all faculty coordinators, advisors, mentors and mentees.

Coordinating and executing events.

Oversee the organization of the whole program and management of resources.

Improve team efficiency by motivating the team members.

Generate financial and business activity reports.

Identify shortcomings and work experience to devise potential solutions during project execution.

Recruit potential Faculty Coordinators and Mentors.

Receptionist

Centre of Gender and Sexualities
, Gauteng
2017.01 - 2018.01

Attending to telephonic and walking queries.

Directing visitors and maintaining departmental directories.

Managing facility safety through monitoring the logbook and issuing visitor badges.

Maintain telecommunication system.

Attending to departmental administrative duties.

Tutor and Trainer

University of Pretoria Mentorship Programme
, Gauteng
2017.01 - 2017.11

Organize and present educational sessions.

Conduct informal individual and small group discussions on HIV/Aids and related topics.

Facilitate video screenings and discussions around issues raised.

Develop material used for information sessions.

Plan and evaluate all information sessions.

Refer peers for VCT (testing) and adjunct counselling services, if necessary.

Humanities Faculty Coordinator

University of Pretoria Mentorship Programme
, Gauteng
2016.01 - 2017.01

Plan and schedule area meetings and events.

Organize area office schedules and duties.

Monitor the area budget.

Prepare reports, inventories, and surveys providing such information as requested by the Chair/Dean or other university officials.

Chair all meetings of the area and serve as its advocate and liaison

HIV and Aids Counsellor

Student Health Services- University of Pretoria
, Gauteng
2016.01 - 2017.01

Pre and Post-test counselling.

Plan and participate in HIV testing campaigns and policymaking.

Provide emotional support for clients who have tested positive.

Assist clients in devising coping mechanisms post-positive test results.

Mentor and Tutor

University of Pretoria Mentorship Programme
, Gauteng
2015.01 - 2016.01

Tutor subjects (English, psychology and sociology).

Provide support and guidance where needed.

Identify resources to help mentee enhance personal development and career growth.

Serve as advocate for mentee whenever opportunity presents itself.

Seek opportunities for increased visibility for mentees and expand their contacts

Education

Certified Digital Finance Practioner - Digital Finance

Flethcher School,Tufts University
Online
2019.01 - 2021.01

TEFL Level 5 certificate TEFL Academy - E-learning

Telf Academy
Pretoria
2020.12 - 2021.02

BA General Degree - Psychology

University of Pretoria
Pretoria, GP
2013.01 - 2017.01

Certificate in HIV & Aids course( CSA&G) -

University of Pretoria
Pretoria, GP
2014.12 - 2015.01

Skills

Coordinating and Facilitating meetings

Mentorship and Coaching

Manage and recruit people

Compiling and evaluating reports

Skilled community-based case manager

Software and system modification

Software

Moodle

Xero

Blackboard

Tableau

Certification

Certified Digital Finance Practioner

Timeline

Certified Digital Finance Practioner

2021-08

Community of Practice Assistant Manager and Gender Specialist

Digital Frontiers Institute
2021.02 - Current

TEFL Level 5 certificate TEFL Academy - E-learning

Telf Academy
2020.12 - 2021.02

Gender Specialist

2019-07

Certified Digital Finance Practioner - Digital Finance

Flethcher School,Tufts University
2019.01 - 2021.01

Digital Learning Coach and Gender Specialist

Digital Frontiers Institute
2018.05 - 2021.01

Call Centre/Registration Agent

Department of Admissions-University of Pretoria
2018.01 - 2018.03

HIV and Aids Counsellor

2017-01

Senior Coordinator

University of Pretoria Mentorship Programme
2017.01 - 2018.01

Receptionist

Centre of Gender and Sexualities
2017.01 - 2018.01

Tutor and Trainer

University of Pretoria Mentorship Programme
2017.01 - 2017.11

Humanities Faculty Coordinator

University of Pretoria Mentorship Programme
2016.01 - 2017.01

HIV and Aids Counsellor

Student Health Services- University of Pretoria
2016.01 - 2017.01

Mentor and Tutor

University of Pretoria Mentorship Programme
2015.01 - 2016.01

Certificate in HIV & Aids course( CSA&G) -

University of Pretoria
2014.12 - 2015.01

BA General Degree - Psychology

University of Pretoria
2013.01 - 2017.01
Keneilwe TsotsotsoCommunity Of Practice Assistant Manger| Gender Specialist and Subject Matter Expert| Digital Finance Practioner| Facilitator